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Gratitude Inc

Lead SAP OTC / SAP SD Consultant

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Job Summary

We are looking for an experienced Lead SAP OTC / SAP SD Consultant to lead and support Order-to-Cash processes and SAP Sales & Distribution solutions. The role will involve business process analysis, SAP SD configuration, solution design, integration, implementation, troubleshooting, and stakeholder management.

Key Responsibilities
  • Lead SAP OTC and SAP SD activities across business processes and technology initiatives.

  • Analyze business requirements and translate them into scalable SAP solutions.

  • Configure and support SAP SD processes including sales orders, pricing, delivery, shipping, billing, and related functions.

  • Manage the end-to-end Order-to-Cash (OTC) lifecycle and identify opportunities for process improvement.

  • Work closely with business users, functional teams, technical teams, and other stakeholders.

  • Support integration between SAP SD and other modules such as MM, FI, and other relevant business processes.

  • Prepare functional specifications and coordinate with technical teams for enhancements and developments.

  • Lead testing activities including unit testing, integration testing, UAT, defect resolution, and deployment support.

  • Troubleshoot production issues and provide root-cause analysis and resolution.

  • Support SAP releases, enhancements, process changes, and continuous improvement initiatives.

  • Provide functional guidance and mentoring to SAP SD/OTC team members.

  • Participate in project planning, solution design, documentation, and stakeholder discussions.

  • Ensure SAP solutions follow business requirements, process standards, and implementation best practices.

Required Skills & Experience
  • Strong experience as an SAP SD / SAP OTC Consultant.

  • Hands-on experience with end-to-end Order-to-Cash processes.

  • Strong knowledge of SAP SD configuration and functional processes.

  • Experience with:

    • Sales Order Management

    • Pricing and Conditions

    • Delivery and Shipping

    • Billing and Invoicing

    • Customer and Material Master Data

    • Credit Management

    • Returns and related OTC processes

  • Experience in SAP integration with MM and FI.

  • Strong business process analysis and solution design skills.

  • Experience in SAP implementation, enhancement, rollout, migration, or support projects.

  • Strong troubleshooting and problem-solving capabilities.

  • Good understanding of integration and cross-functional business processes.

  • Excellent communication and stakeholder management skills.

  • Ability to work independently while providing technical and functional leadership to the team.

Lead-Level Requirements
  • Experience leading SAP SD/OTC workstreams, projects, or functional teams.

  • Ability to review requirements, propose solutions, and guide implementation.

  • Experience coordinating with business stakeholders, developers, QA, and other SAP teams.

  • Strong ownership of deliverables, issue resolution, and project timelines.

  • Ability to mentor junior and mid-level SAP consultants.

Preferred Qualifications
  • Bachelor's degree in IT, Computer Science, Business, Engineering, or a related field.

  • SAP SD certification is an advantage.

  • Experience with S/4HANA is preferred.

  • Experience in global or enterprise SAP environments is an advantage.

  • Experience with SAP implementation and support methodologies is preferred.

Work Setup
  • Hybrid

  • Parañaque City

  • Lead-level SAP consulting role

  • Urgent hiring

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