Lead Security Field Service Technician
Purpose and Objective:
Honeywell International Inc. seeks a Lead Security Field Service Technician at our Honolulu, HI location to install, configure, and support network/software infrastructure for Honeywell Enterprise Buildings Integrator (EBI) Fire, Security, Healthcare Technologies, and Building Automation systems on routine and complex projects.
Expectations and Tasks:
Act as primary liaison to client IT departments to define scope, plan integrations, and implement network solutions. Provide IT/network/software consulting and support across project lifecycle, including sales, implementation, and service. Build and maintain secure network infrastructure including routers and firewalls; ensure cybersecurity standards are met. Collaborate with Project and Service Specialists to resolve technical issues during installation and service calls. Assist sales team in proposal development, providing technical designs and advanced recommendations for customized solutions. Execute technical delivery across multiple projects: programming, graphics development, startup, testing, customer training, documentation, and post-installation support. Conduct detailed system audits, custom integrations, and enterprise-level upgrades, act as lead when needed. Identify project risks and collaborate with stakeholders to develop mitigation strategies ensuring timelines and budgets were met. Work closely with Project and Operations Managers to coordinate project activities, assess quality, manage scope changes, and enhance customer satisfaction. Interpret design documents and contracts to determine and execute technical requirements; support estimating and planning efforts. Develop formal submittals including schematics and technical documentation to support implementation tasks. Deliver on-site startup and turnover support; provide advanced diagnostics and troubleshooting for software, hardware, and installation issues. Review and recommend tools and technologies to enhance team productivity and operational efficiency.
Education and Occupational Experience:
Seven (7) years of experience in the job offered or related occupation.
For this application, it is required for you to fill the next skills assessment forms:
Lead Field Service Technician – Fill out form
Please ensure that you fill out this form as part of your application process.
**Kindly note, only the applicants that fill out this form will be considered for the position.**
Qualifications/Skills and Competencies Experience:
Experience must include seven (7) years involving each of the following:
- IT Networking;
- Network security;
- Understanding of cybersecurity;
- Camera installation and wiring, programming;
- Graphics design; and
- Submittal design and project management.
License/Certification required: Honeywell Third Party Integration Certification.
BASE SALARY: $149,074 per year
Travel: N/A
This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the HON Internal Employee Referral Policy.
The annual base salary range for this position is $67,100- $101,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
BENEFITS OF WORKING FOR HONEYWELL - In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more Honeywell Benefits information visit: