Lead / Senior Software Engineer - Zuora

We are looking for a skilled Lead / Senior Software Engineer to build, implement, and fine-tune Zuora billing systems, working alongside various teams to support business objectives.

Responsibilities

• Partner with customers to collect requirements, develop solutions, and provide effort estimates
• Work with Business Operations, Finance, and Business Analysts to identify and interpret business needs
• Create and improve workflows that align with business objectives
• Lead a small team, oversee deliverables, and maintain clear communication with stakeholders
• Execute system development, testing, and deployment independently
• Diagnose and fix production issues and configuration problems tied to Zuora integrations and data flows promptly
• Apply performance enhancements to keep systems running efficiently
• Assist the DevOps team with automating Zuora deployments and ensuring smooth production changes
• Create and update technical documentation covering Zuora implementations, design specs, test plans, and user guides
• Perform code reviews and offer technical mentorship to junior developers
• Train and assist end-users and stakeholders on Zuora features and best practices
• Attend regular stakeholder meetings to review project status, challenges, and resolutions

Requirements

• 5-15 years of IT experience, with proven success implementing, maintaining, and enhancing billing platforms
• Solid grasp of the Zuora platform, including Zuora Admin, Zuora objects, and APIs
• Strong background in building and modifying Zuora Invoice templates, covering Payments, Bill runs, billing document posting, Invoice, CM & HTML templates
• Working knowledge of Product Catalog, Charge Models, and the full Subscription lifecycle, including creation, updates, renewals, and cancellations
• Hands-on experience with Zuora Order line-item functionality, including generating Order line-items and Invoice order line items
• Capability in performing reconciliations and troubleshooting month-end processes, plus handling bulk create/update/delete tasks across multiple objects
• Comfortable using developer tools and Postman
• Background in integrating with ecommerce platforms, payment gateways, data analytics tools, and tax systems, such as Salesforce, Zuora APIs, and Payment Gateways
• Knowledge of Zuora Workflow for building new automated workflows and improving existing ones
• Thorough understanding of Admin features and configurations, including Roles, Permissions, and Billing templates
• Capacity to address ongoing questions and analysis requests from business, finance, dev, QA, and other teams
• Awareness of Zuora product updates, industry trends, and best practices to maintain peak system performance

Benefits

Opportunity to work on technical challenges that may impact across geographies

Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications

Opportunity to share your ideas on international platforms

Sponsored Tech Talks & Hackathons

Unlimited access to LinkedIn learning solutions

Possibility to relocate to any EPAM office for short and long-term projects

Focused individual development

Benefit package:

• Health benefits
• Retirement benefits
• Paid time off
• Flexible benefits

Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)