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AccorHotel

Open 89d

Lead Server

Posted Updated 5 views
Discussion
  • Provide outstanding customer service to guests.
  • Lead and support servers during assigned shifts.
  • Train and mentor new servers on service standards and procedures.
  • Ensure accurate order taking, food delivery, and payment processing.
  • Handle guest complaints professionally and resolve issues promptly.
  • Coordinate table assignments and maintain smooth dining room operations.
  • Communicate effectively with kitchen and bar staff.
  • Monitor cleanliness and organization of the dining area.
  • Assist with opening and closing duties.
  • Ensure compliance with food safety, sanitation, and company policies.
  • Support managers with daily operational tasks as needed.
  • To be aware of and comply with LGA, HACCP (Hazard Analysis and Critical Control Points) standards
  • To know the guests by name, to treat each guest in a special way and to make him feel that he is an individual person
  • Secondary or Higher education
  • Minimum experience in relevant position is desirable
  • Frequent walking, standing and sitting during the shift
  • Fluent Azerbaijani language
  • Russian and English are desirable
  • Being extremely responsible.
  • To have the ability to perform multiple tasks within a changing environment, while remaining calm and restrained in collective internal relations
  • Maintaining patience and restraint during work hours

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