Lead Server

Vancouver Pointe is seeking a dependable, motivated Lead Server. The Lead Server is a working leader responsible for providing exceptional service to our residents while supporting the Culinary Director and dining services team. The Lead Server is expected to lead by example, enforce established policies and procedures, maintain accountability, and ensure that each shift operates efficiently and professionally.

Job duties include:

• Provide excellent meal service and ensure a positive dining experience and resident satisfaction.
• Ensure servers within assigned sections are thoroughly trained in their duties and are knowledgeable about the various menu items and dishes prepared by the kitchen
• Responsible for managing the servers schedule and ensuring all shifts are adequately staffed.
• Responsible for Covering call outs. Required to fill in shifts if unable to coordinate alternative coverage
• Mentor, coach, and develop team members while maintaining a professional and positive work environment.
• Ensure all assigned side work is completed properly before the end of the shift. Side work must be checked and signed off by the Lead Server.
• Additional duties as assigned by Culinary Director or Executive Director.