Lead Server

About the Job

DoubleTree by Hilton Manhattan is hiring an experienced Lead Restaurant Server to guide our food and beverage team. If you have restaurant, server, waitstaff, banquet, catering, or hospitality experience and enjoy training others and leading a shift, we’d love to meet you. DoubleTree by Hilton is known for its warm welcome and signature chocolate chip cookie, and you’ll help set the tone for every guest’s dining experience.

Responsibilities

• Lead servers, bussers, hosts, and banquet staff during restaurant, breakfast, and event service
• Greet guests warmly and serve food and beverages with a high standard of service
• Train and coach new servers on menu knowledge, service steps, and the point-of-sale (POS) system
• Assign stations and side work, and help keep service running smoothly during busy periods
• Set up, serve, and break down banquet and catering events, including meetings, weddings, football weekend gatherings, and group functions
• Handle guest requests and concerns quickly and professionally
• Check the dining room, buffet, and service stations for cleanliness, stocking, and presentation
• Follow all food safety, sanitation, and responsible alcohol service guidelines
• Help with cash handling, check-outs, and end-of-shift reports
• Work closely with the kitchen, bar, front desk, and management teams
• Step in and serve tables when needed

Qualifications

• 1+ year of experience as a server, banquet server, or in food service; lead, trainer, or supervisory experience preferred
• Strong customer service, communication, and leadership skills
• Knowledge of POS systems and food and beverage service
• Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
• Ability to stand and walk for long periods, carry trays, and lift up to 25 lbs
• Food handler’s card, ServSafe, or alcohol service certification is a plus

Benefits

• Competitive hourly pay plus tips
• Flexible scheduling
• Hilton team member hotel discounts worldwide
• Paid training and leadership development
• Health, dental, and vision insurance
• Paid time off
• Opportunities for growth within the hotel and Hilton brands
• Friendly, team-oriented work environment

Why Join Us?

Move up in your hospitality career with a global brand. We hire for personality, train for skill, and promote from within.