Lead Server - Country Store
Overview
Hours Avaialable
- Monday-Friday: 6:30am to 2:30pm
1075 E Victory Dr Lindenhurst, IL 60046
Position Summary
In this role, you will be responsible for the day-to-day service operations within specified areas of Dining Services. The Lead Server helps to guarantee the highest quality program for the residents. Supporting our front-line team in providing exceptional service.
Essential Functions, Key Duties, & Responsibilities
- Lead associates in providing the highest quality food and services for all residents and dining guests.
- Ensure the dining room is sanitary, organized, and fully stocked at all
- Ensureservicestationsanddiningroomareproperlysetupandreadypriortoeach
- Provide training to new staff in fine-dining principles, service etiquette, and other dining services
- Verify that all job cards (cleaning lists and side work) are being completed for each
- Assign or complete the closing check-out list at the end of the
- Conduct daily pre-service meeting and documentation for each
- Review daily associate assignments, the menu, food ingredients (gluten-free, allergens, ) and communicate new policies/procedures or other pertinent information to the associates.
- Enforce the uniform policy and temperature-control
- Monitor and document inventory and communicate needs to the rest of the dining services leadership team for ordering purposes.
- Perform other duties as needed
- Comply with all policies and procedures
- Process transations through register system
- Prepare resident orders (lunch specials, making sandwiches)
- Verify and process internal food ordering
Position Requirement
Education: High School Diploma/GED required; associate’s degree in food service preferred
Licenses/Certifications: Food Handler’s certificate or other required certification as specified by state guidelines
Experience: 3+ years in food service
Skills & Abilities:
- Amazing customer service skills
- Excellent oral and written communication skills
Travel: N/A