LEAD SERVICE DESIGNER

Our client, a federal government agency is seeking experienced Lead Service Designers to join their team. This role involves leading the design and delivery of innovative, user-focused services across various channels to support Australians in securing fair and productive work environments. As a Lead Service Designer, you will work within agile, multidisciplinary teams, directing research, prototyping, and testing to develop comprehensive service blueprints and artefacts. Your expertise will he…