Lead Service Technician

Job Summary: Peak Water Services is seeking a Field Services Lead to join our team. In this key role, you will coordinate and perform hands-on work across water and wastewater systems, ensuring optimal performance through field troubleshooting, repairs, equipment maintenance, and customer support. You will be working with a variety of utility infrastructure, including water distribution systems, wastewater collection systems, lift stations, pumps, electrical panels, and SCADA system.

Essential Duties and Responsibilities:

• Analyze customer or company needs and develop daily work plans for yourself and field personnel.
• Maintain proactive communication with management, administrative staff, and sales teams.
• Coordinate and perform troubleshooting, repairs, and startup activities for utility systems and equipment.
• Review and interpret customer requirements, site layouts, and system documentation.
• Maintain strong working relationships with customers by resolving complaints, offering system improvements, and implementing long-term solutions.
• Ensure company vehicles and tools are accounted for, operational, and properly maintained.
• Oversee repairs, preventative maintenance, and performance checks on utility infrastructure.
• Operate and assist with equipment such as pumps, valves, instrumentation, SCADA interfaces, electrical panels, and telemetry systems.
• Complete detailed reports, work logs, service forms, and digital records.
• Track inventory, part usage, and maintenance actions consistently and accurately.
• Lead or mentor field personnel when needed.
• Promote a culture of safety, efficiency, and knowledge-sharing.
• Participate in ongoing education, training programs, and industry development opportunities

Work Environment:

• Outside 80+% of the time
• Potable Water and Wastewater Treatment Plants
• Mobile service roll from the company vehicle
• Long-distance driving with occasional overnight travel (approximately 10%).

Work Schedule and Benefits:

• This is a full-time hourly wage position.
• Regular performance reviews and merit-based raises
• Schedule details to be determined and subject to periodic changes.
• Paid holidays, vacation, sick time
• Matching 401(k)
• Health insurance

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Tuition reimbursement

Schedule:

• 10 hour shift

People with a criminal record are encouraged to apply