Lead Shipping/Receiving

Key Responsibilities

• Supervise and coordinate daily shipping activities and workflow.
• Ensure orders are picked, packed, labeled, and shipped accurately.
• Monitor shipping schedules and meet delivery deadlines.
• Train, guide, and support shipping department employees.
• Verify shipping documentation, packing lists, and carrier paperwork.
• Coordinate with warehouse, inventory, and customer service teams.
• Ensure compliance with safety procedures and company policies.
• Ensure purchase orders and packing lists match documentation.
• Troubleshoot shipping issues, delays, or discrepancies.
• Maintain organized shipping areas and efficient processes.
• Assist with loading/unloading shipments when needed.
• Track shipments and provide status updates when required.

Qualifications

• High school diploma or GED (associate degree preferred).
• 2+ years of warehouse or shipping and receiving experience.
• 1+ year of leadership or supervisory experience preferred.
• Familiarity with shipping carriers (UPS, FedEx, freight carriers).
• Experience with warehouse management systems (WMS), shipping software, or ERP systems.
• Strong attention to detail and organizational skills.
• Ability to lift 40–50 lbs and work in a warehouse environment.

Skills

• Leadership and team coordination
• Time management and scheduling
• Problem-solving and decision-making
• Communication and teamwork
• Basic computer and inventory system knowledge
• Organize using LEAN methodologies
• Forklift Certification

Work Environment

• Warehouse setting with moderate noise.
• May require standing, lifting, bending, and walking for extended periods.
• Occasional overtime during high shipping volumes.