Lead Site Reliability Engineer

We are looking for a hands-on Lead Site Reliability Engineer to maintain, enhance, and support a Java services ecosystem while partnering closely with a backend engineering team. You will strengthen reliability, observability, and on-call practices across critical services.

Responsibilities
Provide on-call support for Java backend identity services during business hours
Troubleshoot complex production issues using logs and telemetry to identify root causes
Prepare and deploy patches to address issues in cloud infrastructure
Implement reliability improvements for key identity services through practical code and configuration changes
Build and refine metrics and dashboards to enable rapid assessment of platform health
Monitor SLOs across backend services and drive remediation when error rates increase
Create and improve runbooks to standardize operational responses across services
Requirements
5+ years of experience in Site Reliability Engineering or DevOps for distributed systems
Strong experience with Amazon Web Services in production environments
Strong experience with Amazon DynamoDB and Amazon ElastiCache operations
Proven experience with observability and troubleshooting in distributed systems using logs and telemetry
Hands-on experience with Git-based workflows
Hands-on experience with Gradle in Java service environments
Leadership skills to guide reliability improvements and support operational decision-making
Incident response skills to communicate operational issues clearly and concisely in writing
Fast learning ability to absorb information quickly and apply it during on-call support
SLO management skills to track, evaluate, and improve reliability through repeatable processes
English proficiency: B2 (Upper-Intermediate)
Nice to have
Kubernetes
Terraform
Grafana
Apache Kafka
New Relic
We offer/Benefits
International projects with top brands
Work with global teams of highly skilled, diverse peers
Healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

Location: Remote - Argentina, Chile, Colombia, Mexico

Skills required for this job:

• AWS
• Amazon DynamoDB
• Amazon ElastiCache
• Apache Kafka
• DevOps
• Distributed systems
• Git
• Gradle
• Grafana
• Incident response
• Kubernetes
• New Relic
• Observability
• SLA Management
• Site reliability engineering
• Terraform
• Troubleshooting