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jpmc-dev8.fa.oraclecloud.com/CX

Lead Software Engineer - AI Operations

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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Kubernetes Product team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. With a growing industry focus around AI/ML, you will get to combineyour Kubernetes expertise with a solid understanding of machine learning and related frameworks. You will use your engineering skills and experience to deliver AI/ML based solutions which improve the operation of Kubernetes clusters and provide meaningful platform insight.

Job responsibilities

  • Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • Develops secure high-quality production code, and reviews and debugs code written by others
  • Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
  • Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
  • Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
  • Adds to team culture of diversity, opportunity, inclusion, and respect
  • Deliver AI/ML based solutions to improve Kubernetes platforms for JPMC
  • Regularly provides technical guidance and direction to support the business and its technical teams

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and 5+ years applied experience
  • Hands-on practical experience delivering system design, application development, testing, and operational stability
  • Advanced in one or more programming language(s)
  • Proficiency in automation and continuous delivery methods
  • Proficient in all aspects of the Software Development Life Cycle
  • Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
  • Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
  • In-depth knowledge of the financial services industry and their IT systems
  • Practical cloud native experience
  • Experience applying data engineering and machine learning techniques
  • Experience in Generative AI, LLMs and AI Agents
Preferred qualifications, capabilities, and skills
  • Experience working with modern private & public cloud infrastructure platforms - Kubernetes, AWS EKS Terraform, Ansible and other automation tools.
  • Experience in multiple Cloud platforms like GCP GKE is a plus
  • Knowledge of deep learning and ML Ops workflows
  • Experience in Time Series analysis, including forecasting, anomaly detection, and trend analysis

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