Lead Software Engineer - CIAM and Fraud Solutions

This is a remote role open for multiple markets across the United States.

At First Citizens Bank we’re in the midst of a bold digital transformation—simplifying, consolidating, and modernizing the way we serve our customers. We’re evolving toward a foundational North Star Architecture that enables us to scale smarter, move faster, and deliver experiences that truly differentiate us in the market.

This is not business-as-usual. We’re reimagining our digital banking platform from the ground up—rethinking how channels connect, how technology supports growth, and how teams collaborate to deliver with speed and purpose. Few get the chance to help shape something this foundational. This is your opportunity to be part of a once-in-a-career journey, building what’s next while staying grounded in the impact we create today. If you’re energized by transformation, passionate about software engineering, and ready to help lay the technical bedrock for a digital-first future—we want to talk to you.

We are looking for a hands-on Lead Software Engineer to join our CIAM and Fraud delivery team, which provides technology solutions and integration services to support our Commercial and Personal and Business Banking Digital Platforms. The ideal candidate should have the necessary skills and experience to provide technical guidance, estimation of efforts, understanding and deciding upon the optimal technology solution to achieve the desired business needs, day to day application support, should be able to navigate differing levels of gray/unknowns, and have excellent communication skills with other IT management levels, individual contributors and business stakeholders. They must be able to move at a rapid rate of execution to deliver requests and take advantage of any opportunities as they present themselves and navigate through any resource constraints. They must have both the short- and long-term strategic view when deciding on the best technical approach. They must be able to develop code and effectively oversee distributed development team members.

Duties & Responsibilities:

• Advanced experience with Microsoft Team Foundation Server (TFS), Gitlab or similar code repository system.
• Advanced experience with ServiceNow, Jira, or other IT service management and agile work tracking platforms.
• Strong experience designing, developing, deploying, and supporting enterprise applications and services using Java and Spring frameworks, including Spring Boot, Spring MVC/WebFlux, and Spring Security.
• Experience designing, documenting, developing, and supporting RESTful APIs, including OpenAPI/Swagger specifications, API versioning, API contracts, and idempotent transaction processing.
• Strong understanding of authentication and authorization technologies, including OAuth 2.0, OpenID Connect (OIDC), JWT validation, and mutual TLS (mTLS).
• Experience implementing distributed system and service integration patterns utilizing technologies such as Apache Kafka, Redis, and Resilience4J, including circuit breakers, retries, and fault tolerance mechanisms.
• Strong knowledge of relational database technologies, including Oracle and PostgreSQL, with experience using SQL, JDBC, JPA/Hibernate, data modeling, and performance tuning.
• Experience implementing secure software development practices and safeguarding sensitive customer information, including encryption at rest, field-level encryption, secure transmission, and protection of Personally Identifiable Information (PII).
• Experience with CI/CD and DevSecOps practices, including automated testing, artifact management, release automation, and deployment pipelines utilizing GitLab, Artifactory, OpenShift, Kubernetes, or similar platforms.
• In-depth knowledge of Software Development Lifecycle (SDLC) methodologies, including Agile and Waterfall.
• Proven ability to analyze complex technical issues, develop sustainable solutions, and collaborate effectively with technical and business stakeholders.
• Demonstrated ability to mentor engineers, perform code reviews, and provide technical leadership across projects and initiatives.
• Experience with programming languages such as Java, Microsoft .NET (C#); ASP.NET Cobol; SQL Scripting and Powershell Scripting.
• Ability to be on call 24 hours a day, 7 days a week, on a rotating basis.

Requirements

Bachelor's Degree and 6 years' experience OR High School Diploma or GED/Equivalent and 10 years' experience in Software application development and maintenance

Preferred Qualifications:

• Experience implementing Customer Identity and Access Management (CIAM) solutions, including registration, authentication, authorization, account recovery, profile management, and customer identity lifecycle processes.
• Experience with identity platforms such as Okta Identity Engine (OIE), Auth0, Ping Identity, ForgeRock, Microsoft Entra External ID, or similar CIAM technologies.
• Experience designing and implementing secure authentication journeys utilizing risk-based authentication, adaptive access controls, multi-factor authentication (MFA), passkeys, FIDO2, and fraud prevention capabilities.
• Experience integrating enterprise applications with identity, fraud, and risk management platforms.
• Experience designing and supporting event-driven architectures and asynchronous processing solutions.
• Experience developing applications and APIs within cloud-native, containerized, and microservices-based architectures.
• Experience within the financial services, banking, payments, or other highly regulated industries.
• Experience leading technical design discussions, defining architecture standards, and contributing to modernization initiatives.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $145,000 and $175,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.