Lead Store Clerk (9196)
Description
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Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register;
collects monies, counts change and prepares receipts; prepares and packages purchased items;
prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank
deposits; ensures the security and accountability of all cash register funds and sales records in
accordance with established operating procedures.
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Assists customers by explaining store policy and responding to questions regarding the pricing and/or
purchasing of items; ensures that all customers visiting the store have a pleasant experience.
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Assists customers who are donating items to The Salvation Army; directs customers to the proper
loading/unloading area, assists with hauling donations to the storage area; prepares and provides tax
receipts as needed.
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Answers the store telephone in a tactful and courteous manner; assists customers by responding to
questions and providing directions and/or general information; may schedule and record donation pick-
ups.
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Store Orderliness and Cleanliness (25%)
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Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are
adequately stocked.
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Places and arranges items in the store as directed: checks all store displays to ensure that items are
maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed;
returns items to the proper location after customers have handled.
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Cleans all display racks and shelves; sweeps and mops