Lead Systems Engineer (MSP exp)

Milestone IT is currently working with a well-established Managed Service Provider (MSP) to recruit an experienced Systems Engineer for a full-time position.

This is an excellent opportunity for a technically strong Systems Engineer who enjoys working across complex infrastructure environments and wants to be part of a team that delivers high-quality solutions to a diverse range of clients.
You’ll be responsible for designing, implementing, maintaining and supporting enterprise infrastructure, with a particular focus on virtualisation, storage, backup and Microsoft technologies.

About the Role

As a Systems Engineer, you will work across a range of client environments, providing both project-based and operational support. You’ll be involved in maintaining highly available infrastructure, troubleshooting complex technical issues, implementing solutions and helping clients get the most from their technology investments.

This is a full-time role suited to an engineer who is comfortable working independently, taking ownership of technical issues and operating within an MSP environment.

Key Responsibilities
  • Design, implement and support Microsoft-based infrastructure environments.
  • Manage and troubleshoot Hyper-V virtualisation and Failover Clustering.
  • Configure and support SAS and iSCSI SAN storage environments.
  • Deploy and maintain Dell and HPE enterprise server and infrastructure hardware.
  • Implement and support StarWind vSAN environments.
  • Configure and manage Veeam Service Provider products and backup solutions.
  • Support Microsoft Entra ID and associated Microsoft cloud services.
  • Troubleshoot complex infrastructure, networking, storage and virtualisation issues.
  • Perform infrastructure upgrades, migrations and project implementations.
  • Monitor system performance, availability and capacity.
  • Maintain high standards around security, documentation, backup and disaster recovery.
  • Work closely with clients and internal technical teams to deliver reliable infrastructure solutions.
Must-Have Technical Skills

The successful candidate will have strong hands-on experience with:
  • Hyper-V Failover Clustering
  • SAS / iSCSI SANs
  • Dell and/or HPE enterprise hardware
  • StarWind vSAN
  • Veeam Service Provider products
  • Microsoft Entra ID
  • Microsoft Windows Server environments
  • Enterprise virtualisation and storage
  • Backup and disaster recovery technologies
  • Troubleshooting complex infrastructure environments
About You

You are a practical, technically capable Systems Engineer who enjoys solving problems and working with modern infrastructure technologies.

You'll ideally have:
  • Proven experience working as a Systems Engineer in an MSP or similar environment.
  • Strong troubleshooting and analytical skills.
  • Excellent knowledge of Microsoft server and infrastructure technologies.
  • Experience working with enterprise storage and virtualisation platforms.
  • The ability to manage multiple priorities and client environments.
  • Strong communication and documentation skills.
  • A proactive approach to identifying and resolving technical issues.
  • The ability to work independently while also contributing to a broader technical team.
  • A genuine interest in infrastructure and keeping your technical skills current.
Why Join?

This is a great opportunity to join an established MSP environment where you’ll work with enterprise-grade infrastructure and a broad range of technologies, rather than being limited to repetitive support tasks.
You'll have the opportunity to:
  • Work on complex infrastructure environments.
  • Get hands-on exposure to enterprise virtualisation, storage and backup technologies.
  • Be involved in infrastructure projects and implementations.
  • Develop your technical skills across a diverse client base.
  • Work alongside an experienced and technically focused team.
  • Build a long-term career within the MSP and infrastructure space.
Apply Now

If you're an experienced Systems Engineer with strong Hyper-V, storage, enterprise hardware and backup experience, we'd love to hear from you. Apply now or call Milestone IT on (03) 9670 6682 for a confidential discussion.

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