Lead Systems Engineer
Summary
Lead Systems Engineer at SriLankan Airlines driving the airline's digital transformation strategy — advocating adoption of cloud, analytics, IoT, ML, and AI, coordinating internal teams and vendors, and identifying high-impact digitalization opportunities across business and passenger-facing operations.
- Develop a holistic digital transformation strategy for SriLankan airlines and all business units with the aim of enhancing the digital experience of the user whilst creating and maintaining a global customer base to the airline.
- Lead and advocate the appropriate investment and usage of new digital technologies like cloud, analytics, IoT and Machine learning (ML) and Artificial intelligence (AI) etc. To create a digitally connected, data-driven airline operation.
- Create a fluid learning organization that monitors Technology trends, disruptive market forces and competitive moves across all markets. Generate new or unique solutions and embrace new ideas that help sustain the airline business.
- Drive new business development and partnership opportunities with the lead players in the digital space.
- Coordinate with internal team and vendors extensively to execute continuous evolution of the digital experiences, platforms and capabilities to bring in value to the business.
- Identification of high impact digitalization improvement opportunities in business, passenger front and perform as a change agent and team lead to deliver effective, fast and agile solutions.
- Conduct analyses and interviews, develop insights and deliver findings and recommendations to suit the digital strategy of the airline. Coordinate with business units and internal IT team to drive the delivery of transformation.
- Implement a trend watch on all deliverables towards the business and prepare a quarterly report and presentation for the IT group steering meeting.