Lead Technical Program Manager, Identity Profiles - 1654
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Summary
12-month contract role for a Lead Technical Program Manager to drive planning and delivery of large-scale identity and customer profile programs, coordinating Product, Engineering, Design, Security, and platform teams. Needs deep backend/API and distributed-systems knowledge; onsite in Santa Monica Mon-Thu, paid up to $103.5/hr W2.
City: Santa Monica, CA
Onsite / Hybrid / Remote: Onsite Monday through Thursday. Remote Fri.
Duration: 12 months
Rate Range: Up to $103.5/ hr in W2
Work Authorization: GC, USC, All valid EADs except OPT, CPT, H1B
Must Have
- Recent experience leading large-scale technical programs.
- Experience managing software engineering programs involving 50 or more engineers.
- Strong understanding of backend systems, APIs, distributed systems, and customer-facing technology.
- Experience with identity, authentication, customer profiles, account management, streaming systems, or related platforms.
- Ability to create integrated delivery schedules, identify critical paths, and manage dependencies.
- Willingness to work onsite in Santa Monica four days per week.
Responsibilities
- Lead strategic planning, execution, and delivery of complex identity and customer profile programs.
- Manage initiatives involving profile creation, profile management, profile linking, identity unification, and cross-platform customer experiences.
- Coordinate delivery across Product, Engineering, Design, Architecture, Security, Commerce, and platform teams.
- Develop integrated program plans, dependency maps, milestone schedules, and risk registers.
- Translate technical requirements into executable delivery plans with measurable outcomes.
- Lead architecture reviews, technical discussions, readiness reviews, launch planning, and post-launch stabilization.
- Identify risks, delivery constraints, dependencies, and tradeoffs. Drive timely resolution.
- Establish operating rhythms for status reporting, risk management, decisions, and progress tracking.
- Prepare concise executive updates covering milestones, risks, mitigations, and decisions required.
- Manage enterprise-scale migrations, integrations, and transformation initiatives.
- Improve program governance, planning, prioritization, capacity management, and delivery predictability.
- Influence outcomes across multiple organizations without direct authority.
Qualifications
- 8 or more years of technical program management experience.
- Proven experience leading large-scale software development programs.
- Experience working with complex technical platforms and multiple engineering organizations.
- Strong knowledge of system architecture, APIs, integrations, and backend services.
- Experience creating detailed delivery schedules and communicating critical paths to executives.
- Experience managing program budgets, scope, milestones, risks, and dependencies.
- Strong executive communication and stakeholder management experience.
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field is preferred.
Nice to Have
- Experience with customer identity or profile platforms.
- Experience with family profiles, child profiles, or cross-application profile capabilities.
- Experience supporting streaming products or other high-scale consumer platforms.
- Experience with enterprise migrations, platform integrations, or transformation programs.
- Experience establishing program governance and operational frameworks.