Lead Therapist

The Lead Therapist will oversee clinical operations and provide clinical leadership, ensuring the delivery of high-quality patient care and adherence to clinical guidelines and best practices. This role involves leadership, mentorship, and collaboration. Approximately 30% of the role is dedicated to leadership, supervision, and clinical oversight, with the remaining 70% focused on providing direct clinical services.

LEADERSHIP AND MANAGEMENT

• Lead and mentor clinical staff, providing guidance and support to enhance their professional development and success.

• Foster a culture of teamwork, accountability, and positivity within the team.

• Collaborate with leadership to develop and implement initiatives that improve clinical services.

CLINICAL OVERSIGHT

• Collaborates with leadership to improve clinical processes and elevate patient and clinician care.

• Provide clinical supervision, including individual, group, and triadic supervision, in accordance with applicable licensing board requirements and organizational policies.

• Provide caseload management supervision for all licensed and unlicensed clinicians within the assigned office location.

• Review and approve clinical documentation for associate clinicians to ensure compliance with regulatory, ethical, and organizational standards.

• Monitor clinician adherence to company policies, procedures, and clinical standards.

• Assist the Director of Therapeutic Services with clinical initiatives, projects, personnel and operational needs as assigned.

QUALITY IMPROVEMENT

• Monitor compliance with therapeutic services policies, procedures, and documentation standards.

• Identify opportunities to improve clinical workflows, patient outcomes, and clinician effectiveness.

• Regularly communicate with clinicians to obtain and provide feedback regarding office operations, clinical concerns, and service delivery.

• Communicate relevant findings, recommendations, and concerns to the Director of Therapeutic Services and administrative leadership.

• Support the development and implementation of quality improvement initiatives designed to enhance patient care and clinician satisfaction.

PATIENT CARE

• Ensure clinical services are delivered in accordance with organizational standards, ethical guidelines, and applicable regulations.

• Provide consultation and guidance to clinicians regarding patient care, treatment planning, and case management.

• Support clinicians in managing complex cases and addressing barriers to treatment engagement.

• Maintain an active therapy caseload and provide direct clinical services.

TRAINING AND EDUCTION

• Lead onboarding activities for newly hired clinicians, including orientation to clinical policies, procedures, and documentation expectations.

• Collaborate with the Director of Therapeutic Services to develop and facilitate professional development and training programs.

• Maintain and expand clinical resource materials, including treatment manuals, handouts, best-practice guides, and educational resources.

• Provide ongoing coaching, mentorship, and professional development opportunities to clinicians.

• Foster a culture of continuous learning and clinical excellence throughout the office.

PERFORMANCE METRICS

• Monitor clinician performance related to documentation compliance, supervision participation, caseload management, and adherence to organizational standards.

• Provide regular feedback, coaching, and performance guidance to clinicians.

• Track and report office-level clinical quality indicators and areas requiring improvement.

• Contribute to initiatives designed to improve clinician retention, engagement, productivity, and overall quality of care.

DUTIES AND RESPONSIBILITIES:

• Report directly to the Director of Therapeutic Services (DoTS) and collaborate with Operations Manager(s) to support clinical operations and interdisciplinary care.

• Provide ongoing clinical leadership, supervision, mentorship, and consultation to clinicians in accordance with organizational policies and applicable licensing requirements.

• Support compliance with clinical documentation, policies, and quality standards.

• Facilitate communication between clinicians and leadership to promote effective operations and continuous quality improvement.

• Perform other related duties and special projects as assigned to support organizational objectives, clinical operations, and clinician development.