Lead Trolley Driver

Our Company

The Theodore Roosevelt Medora Foundation (TRMF) is a premier tourism operation and a 501(c)(3) nonprofit organization. TRMF welcomes hundreds of thousands of guests each year through a diverse lineup of entertainment, historical, and educational attractions. We are committed to connecting people to Medora through positive, life-changing experiences.

Summary

We are seeking a friendly, responsible individual to join our team as Lead Trolley Driver for the summer season. This position operates from June through mid-September and offers an excellent opportunity to work with the public in a dynamic, outdoor setting. As a /Lead Trolley Driver, you will be responsible for safely transporting passengers along designated routes while delivering outstanding customer service, as well as leading the driver team in providing a safe, fun, family experience.

Key Responsibilities

• Operate a trolley vehicle along assigned routes in accordance with TRMF schedules and safety regulations.
• Interact courteously and professionally with passengers, answering questions and assisting as needed.
• Ensure the safety of passengers at all times, including assisting with boarding and exiting the trolley.
• Coordinate the trolley driver’s schedules with the goal of meeting the scheduled service time and dates.
• Serve as main point of contact for the drivers and management for trolley related questions.
• Set the standard for service and train the drivers on routes.
• Coordinate any preventative and scheduled maintenance with the Maintenance Department
• Conduct pre-trip and post-trip vehicle inspections, reporting any issues promptly.
• Maintain clean and orderly vehicle interiors.
• Follow all traffic laws and TRMF policies.

Supervisory Responsibility

• Oversee the seasonal trolley drivers ensuring they are trained in the route and customer service expectations.
• Coordinate the weekly trolley drivers schedules and communicate any changes to the weekly service schedule to management.