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Taylor and Francis

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Lead UX Researcher

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Summary

Lead UX Researcher at academic publisher Taylor & Francis, based in Peterborough (UK). The role runs qualitative and mixed-methods research (interviews, contextual inquiry, usability testing) embedded in multidisciplinary product teams, and helps establish and coach research practice across a growing design function.

Job Description Research at Taylor & Francis is central to how we understand our users, identify opportunities and shape meaningful digital experiences. As a Lead UX Researcher reporting to the Head of Product Design, you'll bring deep expertise in qualitative and mixed-methods research, uncovering users' motivations, behaviours and unmet needs. You'll work within multidisciplinary product teams, contributing throughout the product lifecycle, from discovery and problem framing to exploring conc…
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