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Lead UX/UI Designer - Digital Transformation

Summary

Lead the design of digital membership platforms using Figma, GA4, and Hotjar, focusing on UX/UI and automation to improve customer journeys.

Salary: £70,000 - 70,000 per year

Requirements:
  • We are looking for an experienced Digital UX / UI Designer.
  • Experience with membership organisations is ideally preferred.
  • Strong experience in digital design using Figma, GA4, and Hotjar.
  • Experience in automation and AI.
  • Experience redesigning membership acquisition and customer journeys.
Responsibilities:
  • We will create, design, document, and communicate the digital design system in Figma and associated design tools.
  • We will establish an automated DesignOps process with an AI toolset to enable seamless handoff between design, product, and engineering teams.
  • We will oversee the redesign of core membership acquisition journeys and paywalled services.
Technologies:
  • AI
  • Figma
  • UX UI Design

More:

We are a leading UK membership organisation with a reputation for excellence and innovation, undergoing a key digital transformation of the customer journey. This is an urgent opportunity for a talented Lead UX / UI Designer to make a significant contribution to a forward-thinking organisation that rewards achievers. The role is based in the Southeast with a hybrid working arrangement, and the position is available as a 12-month FTC or permanent opportunity.

last updated 32 week of 2026

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