Leads Manager - Automotive

About the role

Are you passionate about digital conversion, fast response, and turning online users into real customers? ⚡📩

At Caetano, the largest group of official dealerships on the Iberian Peninsula, we are still growing. We are looking for a Lead Manager to receive, filter, and quickly distribute digital inquiries from customers interested in our vehicles.

If you are a fast, organized person with digital sales skills and a focus on the sales pipeline... this is your opportunity!

What you'll do

• Manage information requests (leads) with top priority, promptly qualifying the potential customer's needs.

• Convert leads into showroom visits.

• Report all actions (calls, movements, leads, etc.) in the CRM.

• Provide support to the sales advisors.

• Drive special sales campaigns.

• Uphold the standards set by the brand.

• Ensure the highest level of customer satisfaction.

• Prepare statistics and return-on-investment analyses for leads.

What we're looking for

• Required education: Higher Level Training Cycle or equivalent in Sales, Marketing, Public Relations, Telemarketing, or similar fields.

• Demonstrable prior experience of at least 1 year performing the duties of the position.

• Proficiency in computer tools (Microsoft Office Suite) and database management.

• Communication skills: active listening, empathy, clarity, and the ability to manage complex situations.

• English level B2 or higher.

Nice to have

• Knowledge of other languages will be valued.

What you'll get

• Stable position within a prestigious international Group: Salvador Caetano Group (with over 1,950 employees in Spain and more than 9,500 employees in other countries).

• Attractive compensation package (fixed salary + variable).

• Professional growth opportunities

• Fully flexible benefits plan including meal vouchers, childcare, and family health insurance.

• Gain a global perspective through cross-functional, digital, and continuous improvement projects

• Work for a leading market brand

• Be part of a solid, secure, and innovative company

• People-oriented talent culture based on our values: Entrepreneurship, Commitment, Trust, Adaptability, and Cooperation.

• Take on daily challenges based on the agile methodology: Kaizen
  
  At Caetano, we are part of the future of mobility as the world evolves.
  
  Join us!

Your responsibilities as a Lead Manager will be

• Official Dealership: Caetano Renault and Dacia

• Location: Pontevedra