Learning Administrator 3
Learning Administrator
GP Strategies Corporation
Location: Hybrid (Office & Remote)
Employment Type: Full-Time, Regular
About GP Strategies
At GP Strategies, we are committed to helping organizations transform their workforce and accelerate business performance through innovative learning and development solutions. As The Learning Velocity Company™, we amplify people's potential at the speed of opportunity.
We work with global and regional clients across a wide range of industries, including Financial Services, Insurance, Pharmaceuticals, Automotive, and Technology.
If you are highly organized, customer-focused, and thrive in a fast-paced environment, we'd love to hear from you.
Position Summary
As a Learning Administrator, you will play a critical role in supporting the successful delivery of training programs for GP Strategies and our clients. You will coordinate and manage all administrative activities related to virtual and instructor-led training events, ensuring a seamless learning experience for participants, instructors, and stakeholders.
This role requires close collaboration with clients, vendors, facilitators, and internal teams to coordinate scheduling, logistics, communications, and learner administration activities.
This is a hybrid, full-time regular position offering the opportunity to support both regional and global learning programs.
Key Responsibilities
Training Administration & Coordination
Support annual training schedules and learning program plans.
Schedule and publish training courses.
Manage learner enrolments and attendance records.
Issue joining instructions and training communications to participants.
Coordinate instructor, facilitator, and guest speaker bookings.
Arrange training venues, conference canters, and meeting facilities.
Coordinate virtual learning sessions and related logistics.
Vendor & Logistics Management
Partner with external vendors and suppliers for:
Training facilities
Hotels and accommodations
Catering services
Training materials
Equipment and printing services
Arrange travel and accommodations for instructors and participants when required.
Customer Service & Stakeholder Support
Respond to learner, client, and stakeholder inquiries via email and phone.
Build and maintain strong client and stakeholder relationships.
Ensure service delivery meets established SLAs and quality standards.
Support continuous improvement initiatives and recommend process enhancements.
Team & Organizational Support
Participate in business unit initiatives and marketing activities as requested.
Support knowledge sharing and subject matter expertise activities.
Promote GP Strategies' values, policies, and commitment to diversity, inclusion, quality, and safety.
Foster a collaborative and team-oriented work environment.
Required Qualifications
Proven experience in an administrative, operations, processing, or customer service role.
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Customer-focused mindset and strong attention to detail.
Proficiency in Microsoft Office applications, particularly Word and Excel.
Experience supporting multiple stakeholders and priorities simultaneously.
Ability to work effectively under pressure and meet tight deadlines.
Experience working with geographically dispersed or virtual teams.
Strong problem-solving skills and resilience.
Preferred Qualifications
Experience within the Learning & Development or Training industry.
Familiarity with Learning Management Systems (LMS).
Advanced Microsoft Office skills.
Experience coordinating virtual and instructor-led learning programs.
Exposure to global operations and cross-cultural environments.
Experience working across multiple time zones.
What We're Looking For
The ideal candidate is:
Highly organized and detail-oriented
Customer-focused and proactive
Comfortable managing multiple priorities
Collaborative and team-oriented
Adaptable in a fast-paced environment
Passionate about delivering exceptional learning experiences
Career Growth
The Learning Administration team has a strong history of developing talent within GP Strategies. Team members have progressed into roles such as:
Team Leader
Learning Consultant
Project Manager
Program Manager
Business Operations Specialist
Your career journey starts here.
Why Join GP Strategies?
Hybrid work environment
Full-time regular employment
Global organization with diverse clients and industries
Career development opportunities
Collaborative and supportive culture
Opportunity to make a meaningful impact on learning and workforce development
GP Strategies is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace.