Learning Administrator
Assists the Business Analyst and Operations Manager to provide LMS Administration support
Job activities:
Learning Activity / Training Plan Management
Create learning activities
Modify learning activity properties
Inactivate learning activities
Training Assignment
Assign and unassign learners
Add and remove learning activities from assignment vehicles
Inactivate Assignment Vehicles
Catalog Management
Add learning activities
Maintain learning activities
Delete learning activities
Session Management
Schedule class & sessions
Instructor confirmation
Location confirmation
Classroom scheduling
Cancel class/sessions
Roster Management
Manage waitlist
Cancel student enrollment
Substitute students
Reschedule students
Student registration (Student Registration, Batch Enrollment)
Management of Client’s Automated Document Loader Solution
Review and resolve errors
Daily comparison of DocLoader transaction log to determine which Documents have been created in the LMS compared to the on-hold requests for those Documents
Role Request Management
Create and route Role Requests for LMS and reporting
Reporting Request Management
General Questions via email/Service Now
Ordering/delivering materials
Ordering/delivering training supplies
Creating name tents
Ordering and confirming arrival of catering
Shipment/mail support
Binder material assembly
Course evaluation setup in Client’s system
Course evaluation data entry
Course evaluation reporting
Roster distribution and coordination – print, provide to instructors, ensure they are returned for data entry
Print Completion Certificates
Note: These duties and responsibilities do not imply that the above functions are the only tasks that may be performed by the LMS & Training Logistics Administrator. It will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as requested by Management.
SKILL REQUIREMENTS:
- Ability to simultaneously manage multiple projects (multi-task) in a fast-paced, highly regulated environment in order to meet aggressive deadlines.
- Possess outstanding oral and written communication skills and be able to deal effectively with others.
Be able to perform repetitive tasks without making errors and with high attention to detail.
Possess the ability to remain flexible and adaptable to constant change.
Must be highly customer service driven, team oriented and have a focus on business partnering skills.
Must be able to take direction well but must be able to work with limited supervision.
Must be able maintain confidentiality of personnel and business situations.
- Ability to self-manage and take initiative.
- Ability to work flexible hours when needed.
EDUCATION/EXPERIENCE REQUIRED:
- 2+ years of relevant work experience on LMS administration and Learning Coordination
- College degree preferred
- LMS working knowledge required
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