LEARNING AND DEVELOPMENT COORDINATOR
Training Needs Analysis & Planning
Conduct training needs analysis (TNA) in collaboration with HR and line managers
Compile the annual L&D calendar
Align training plans to business strategy and individual development plans
Programme Design & Coordination
Coordinate design and delivery of internal training programmes
Source and manage external training providers
Schedule and logistically manage all training events (venues, travel, materials)
Learning Management System (LMS) Administration
Maintain and administer the LMS
Upload content, track completion, and generate reports
Ensure accurate training records for all staff
Onboarding & Induction
Coordinate and deliver structured onboarding/induction programmes for new joiners across all JIB locations
Ensure consistency of onboarding experience
Leadership & Talent Development
Support implementation of leadership development programmes
Coordinate mentoring and coaching schemes
Manage graduate/trainee development programmes
Compliance & Mandatory Training
Ensure all mandatory and regulatory training is scheduled, tracked, and completed on time
Maintain compliance training registers
L&D Reporting & Analytics
Compile monthly/quarterly training reports
Track training hours, completion rates, and ROI
Present insights to Head of HC
Vendor & Budget Management
Manage relationships with training vendors
Process invoices
Support L&D budget tracking and variance reporting
Any other duties as assigned by the Head of Human Capital
Qualifications
Bachelor's degree in Human Resources, Education, Organisational Psychology, Business Administration, or related field
CIPD qualification (Level 3 or above) or equivalent L&D certification preferred
Experience
3-5 years in L&D, training coordination, or HR generalist role with strong L&D focus
Experience administering an LMS
Experience working in a multi-country or multinational environment preferred
Exposure to blended learning design an advantage
Skills
LMS administration, training facilitation, MS Office (especially PowerPoint and Excel), data reporting, vendor coordination
Competencies
Highly organised, strong interpersonal and communication skills, attention to detail, proactive, able to work across cultures and time zones, passion for people development