Learning and Development Executive (3 months contract)

Job Responsibilities:

• Assist in Training Administration: Help coordinate training logistics, prepare training materials, tracking training and Customer Service feedback metrics and maintain training records.
• Support and Co-create Training Content: Design and develop engaging training content, such as presentations, guides, and job aids.
• Facilitate Training Sessions: Conduct briefing sessions and other learning initiatives.
• Conduct Training Evaluation: Help evaluate training effectiveness, gather feedback, and identify areas for improvement.
• Audit and Compliance Support: Assist in conducting audits to ensure compliance with regulatory requirements and internal policies.
• Policy Development and Maintenance: Assist in updating policies and procedures to ensure compliance with regulatory requirements and internal policies.
• Internship Program Coordination: Post internship job advertisements, receive, and coordinate internship resumes, ensuring timely and efficient processing.
• Financial Administration: Process invoices related to training programs, set up vendor accounts, and track training expenses to ensure accurate financial reporting and compliance.
• Expense Tracking and Budgeting: Monitor and track training expenses, ensuring alignment with budget allocations and providing insights for future budget planning.