Learning and Development Lead
We're looking for an experienced Learning & Development Consultant to own and elevate our training function in Phoenix and remotely support our NYC office. This is a unique opportunity to shape the future of our business by developing the next generation of high-performing recruitment consultants.
If you've built a successful recruitment career through business development, client acquisition, and candidate delivery, and you're passionate about coaching others to achieve similar success, we'd love to hear from you.
As our Learning & Development Consultant you'll play a critical role in developing recruiters from their first day through every stage of their career.
Responsibilities:
✅ Design, deliver, and continuously enhance Harnham's recruitment training programs
Responsibilities:
✅ Design, deliver, and continuously enhance Harnham's recruitment training programs
✅ Lead onboarding and classroom training for all new hires
✅ Coach recruiters through live desk-side mentoring, call coaching, role-playing, and one-on-one development sessions
✅ Train consultants on:
- Business Development & Client Acquisition
- Cold Calling & Sales Techniques
- Candidate Sourcing & Market Mapping
- LinkedIn Recruiter & AI Recruiting Tools
- Candidate Qualification & Interview Best Practices
- Negotiation & Offer Management
- Pipeline Management
- Time Management & Desk Organization
- Recruitment Strategy & Market Intelligence
✅ Partner with leadership to identify development opportunities across the business
✅ Measure training effectiveness through activity, productivity, placements, revenue growth, and consultant progression
✅ Build engaging training materials, playbooks, workshops, and learning resources
✅ Continuously improve our learning programs by incorporating industry best practices and emerging AI recruiting technologies
✔ Proven success within an agency recruitment environment
✔ Demonstrated track record of exceeding revenue and billing targets
✔ Strong history of winning new business through outbound business development
✔ Experience managing the full recruitment lifecycle from client acquisition through successful placement
✔ Passion for coaching, mentoring, and developing high-performing teams
✔ Outstanding communication, presentation, and facilitation skills
✔ Ability to inspire, motivate, and elevate performance across recruiters at all experience levels
🌍 Global Market Leader
Join the world's leading recruitment business specializing in Data, AI, and Analytics.
🚀 Make a Lasting Impact
Build and own the Learning & Development function while directly influencing the success of our recruiters and the future growth of our Phoenix office.
📈 Career Growth
As Harnham continues to expand across North America, you'll have the opportunity to shape strategy, develop future leaders, and grow your own career.
🤝 Collaborative Culture
Work alongside experienced recruitment leaders who are passionate about developing people and celebrating success.