Learning and Development Manager

What do we expect from you?

Under the general guidance of the Director of Human Resources or any other authorized by the management, assist in ensuring a variety of Learning and Development functions. He/she is also responsible for the Learning & Development function for all Hotel employees including Management Level. The Implementation of all company and Hotel based orientation and Training programs.

In addition, will research and recommends a complement of internal and external learning programs that align with the organizations business objectives and employee needs. Will be responsible for Training needs assessments, development and/or outsourcing of L&D programs, including content, delivering of L&D programs and evaluation of its effectiveness.

How your day looks like:

• Support day to day process in Learning and assist the Director of Human Resources in implementing hotel strategy, including but not limited to, coaching and counseling, recruitment, engagement, training, on-boarding, benefits and hiring and retaining the best employees
• Assist in all reward and recognition programs and training strategies
• Oversee all employee training related matters as they relate to and local employment law and process
• Support and implement activities with employee Housing Manager and initiatives
• Must be familiar with manpower planning processes and good knowledge on compensations and benefit practices
• Understand and comply with the termination process and unemployment compensation
• Be knowledgeable about available employee benefits and answer questions regarding Planned, vacation and benefits
• Compile Turnover Report, copy and distribute to Senior Management team
• Enter payroll information on computer (wage information, changes) HRMS
• Prepare and train recruitment best practices and conduct prescreening interviews
• Respond to departmental training analysis, and maintain training logbooks
• Completion & Evaluation of yearly Training audits
• Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury
• Ensure compliance with all HR and related Security operating procedures
• Develop and deploy property specific training programs
• Become certified trainer in all Human Resources training modules
• Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired Hotel and company goals
• Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times
• Ability to supervise, engage, coach and mentor department trainers
• Ability to accept responsibility for actions of others