Learning and Development Manager - The Hoxton Bengaluru City

What you’ll do…

• Shape and deliver a clear, practical annual Learning & Development plan that supports our business goals, brand priorities and the way we work at The Hoxton.
• Spend time with teams across the hotels to understand what they need, where the gaps are, and where learning can make the biggest difference.
• Design and deliver engaging, relevant and useful training that helps our teams grow their skills, confidence, performance and careers.
• Lead the use of our Learning Management System, making sure training is easy to access, simple to track and used consistently across the business.
• Partner closely with department heads and hotel leaders to build development plans that support progression, retention and succession.
• Create and facilitate leadership development programmes that help grow our future leaders and strengthen our internal talent pipeline.
• Track the impact of our learning activity, using feedback, data and key measures to understand what is working and where we can improve.
• Keep an eye on what is happening in the wider L&D and hospitality world, bringing fresh ideas and practical approaches into the business.
• Help build a culture where learning feels natural, useful and part of everyday hotel life — not just something that happens in a training room.
• Manage the L&D budget thoughtfully, making sure we invest in activity that gives real value to our teams and the business.

What we’re looking for…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You’re passionate about bringing out the best in other people and are full of ideas you want to try in achieving that goal.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• You’ll bring 2+ years’ experience in a similar Learning & Development role, ideally within hospitality or a fast-paced, people-focused environment.
• You’ll have experience creating and delivering learning plans that make a real difference, with a good understanding of adult learning, instructional design and different training approaches.
• You’re confident facilitating sessions, coaching others and presenting to different audiences - from team members to senior leaders.
• You communicate clearly and naturally, both in writing and in person. Strong English is essential, and any additional languages are a bonus.
• You’re organised, proactive and able to manage multiple projects at once, keeping things moving without losing sight of the detail.