Learning and Development Specialist

Learning and Development Specialist
Location: Breckenridge, CO (Primarily In-Office)
Position Type: Full-time, Non-Exempt
Compensation: $25.50 - $30.00 (DOE)
Schedule: Monday–Friday, standard business hours with flexibility; occasional travel and remote work as required

About the Role

As a Learning and Development Specialist, you will be the vital engine of our employee development and engagement, ensuring that every team member is trained, supported, and motivated to deliver exceptional service. In this foundational role, you will become the expert steward of our company culture and training initiatives, meticulously coordinating orientation programs, facilitating bilingual (English/Spanish) training sessions, and supporting engagement efforts that safeguard our "Sharing Smiles" purpose. By executing daily tasks with precision and a proactive mindset, you will directly contribute to our operational efficiency and uphold the trust of our employees and guests. We seek a detail-oriented and dynamic professional who is ready to build a robust career in learning and development, mastering core skills in a supportive environment that champions growth and accuracy. If you are driven by process, dedicated to excellence, and ready to be the reliable cornerstone of our Learning & Performance team, we invite you to begin your journey with us.

Key Responsibilities

• Coordinate and present weekly BGV new employee orientation (BGVO) in both English and Spanish, ensuring a successful first-day experience.
• Maintain records of training activities, attendance, progress, and completion; follow up with employees as necessary.
• Create monthly training calendars, arrange for internal or external trainers, and coordinate materials and facilities for training sessions.
• Facilitate training as needed, including leadership development, customer service, and conflict management curriculum.
• Maintain the Learning Management System (LMS) and assist others in its utilization.
• Promote upcoming training opportunities through our company intranet (OneBGV) and serve as a presenter and translator for companywide trainings, events, and communications.
• Assist the Learning & Performance Manager with the annual Employee Engagement Survey response management and other engagement initiatives.
• Collaborate with HR, BGV Gives Department, all BGV Leaders, and other key stakeholders on training and performance initiatives.
• Uphold BGV’s cultural fundamentals, observe company policies and procedures, and respond promptly to all email and voicemail correspondence.
• Maintain a positive working relationship with all contacts, always being helpful and courteous, and adhere to Company appearance standards.