Learning and Development Specialist
Posted Updated
Southern Management University team is looking for a Learning and Development Specialist to join their team.
This position is responsible for creating, designing, delivering, and supporting the training and development of Southern Management team members. This position will partner with organizational leadership to assess the business needs and develop custom learning opportunities to reskill and upskill the workforce. This position must model Southern Management's Mission, Values and professional conduct expected for all team members.
Additional Requirements: Occasional travel throughout the company's portfolio is required (Maryland and Northern Virginia).
WHAT WE ARE LOOKING FOR:
This position is responsible for creating, designing, delivering, and supporting the training and development of Southern Management team members. This position will partner with organizational leadership to assess the business needs and develop custom learning opportunities to reskill and upskill the workforce. This position must model Southern Management's Mission, Values and professional conduct expected for all team members.
WHAT WE EXPECT FROM YOU:
- Deliver training via multiple formats including classroom, virtual settings, and team member development coaching.
- Collaborate with subject matter experts (SMEs) to create, organize, plan, and present training for team members.
- Design and create training materials, online learning modules, and other course materials as assigned.
- Review training materials from multiple sources and choose appropriate materials that support the learning strategy for Southern.
- Maintains records of training and development activities, attendance, results of tests and assessments, and training requirements.
- Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment.
- Evaluates training materials prepared by internal and external facilitators and/or consultants.
- Evaluates program effectiveness through assessments, surveys, and feedback.
- Assists with the assessment of training and development needs.
- Ensures all current and new team members are in compliance with their required training classes by position.
- Serves as system administrator for Learning Management System (LMS) referred to as GraceHill VisionX.
- Supports LMS performance by monitoring LMS performance, evaluating and resolving processing problems and answering user questions.
- Maintains knowledge of the latest trends in learning and development.
- Update and maintain the training information located on Southern Central.
- Update and maintain the digital file storage for the SMU/MTA documents.
- Perform other duties as assigned by Supervisor/Manager.
- Contribute to team/company engagement efforts
JOB KNOWLEDGE & SKILLS:
- Excellent verbal and written communication skills
- Strong presentation skills
- Strong interpersonal skills
- Awareness of adult learning principles
- Strong administrative background, organizational and problem-solving skills
- Assess, analyze, and create innovative solutions for instructional challenges
- Proficient with Microsoft Office Suite and related program software
- Familiar with virtual platforms used for training (e.g. Zoom)