Leasing Agent
Job Title: Leasing Agent
Location: Syracuse, NY
Job Type: Full Time, On-site
Compensation and Benefits
$20/hr + $100/ lease commission, commensurate with experience
Health Insurance
PTO and Holiday Pay
Overview:
Lifestyle Apartments Syracuse is seeking an energetic and results-driven Leasing Agent to join our leasing team and play a key role in maximizing occupancy and resident satisfaction. This individual will be responsible for managing the full leasing cycle—from prospecting and touring to lease execution and move-in coordination—while maintaining a professional, upbeat, and resident-focused approach.
As a Leasing Agent, you are the first impression of our community. You’ll be responsible for delivering a high-quality leasing experience while helping prospective residents find their next home.
Ideal Candidate Profile:
We’re looking for someone who embodies the spirit of an Ideal Team Player—someone who is:
Humble: Open to learning and growing while supporting the team
Hungry: Motivated to meet goals, drive leasing results, and consistently improve performance
Smart: Emotionally intelligent, people-savvy, and able to connect with a wide range of personalities
You thrive in fast-paced environments, can manage multiple tasks, and know how to sell both a product and an experience.
Key Responsibilities:
Leasing & Sales
Greet, engage, and build rapport with prospective residents during tours and throughout the leasing process
Present available units and community amenities in an appealing, persuasive, and informative manner
Effectively communicate the value and benefits of living at Lifestyle Apartments, highlighting features, services, and community lifestyle
Consistently meet or exceed monthly leasing goals, occupancy targets, and follow-up metrics
Accurately prepare, process, and review lease applications and documentation in compliance with Fair Housing regulations and company policies
Follow up with prospects via phone, email, and CRM systems to convert leads into leases
Marketing & Outreach
Assist with on-site and digital marketing efforts including social media content, outreach to local employers, and community events
Maintain accurate and up-to-date listings on platforms such as RentCafe, Zillow, Apartments.com, etc.
Track traffic and leasing performance using internal reporting tools
Coordinate move-in logistics, welcome packages, and resident orientations
Customer Service & Retention
Provide exceptional service to current and prospective residents through timely communication, issue resolution, and friendly interaction
Actively participate in resident retention initiatives including renewal efforts, community events, and follow-up surveys
Assist in coordinating resident satisfaction efforts and address service-related concerns quickly and effectively
Administrative & Operational Support
Maintain daily knowledge of apartment availability, pricing, and lease expirations
Assist with daily property and curb appeal inspections, model upkeep, and cleanliness
Coordinate closely with the Property Manager and maintenance team to ensure vacant units are market-ready
Input all prospect, traffic, and lease data into Yardi or CRM platforms in real-time
Ensure leasing office and tour paths are consistently clean, organized, and welcoming
Requirements & Qualifications:
2+ years of customer service or sales experience (leasing, retail, hospitality, or real estate preferred)
Previous experience in apartment leasing or residential property management strongly preferred
Strong communication, presentation, and negotiation skills
High energy, outgoing personality, and professional appearance
Proficiency with Microsoft Office (Outlook, Excel, Word); Yardi experience is a plus
Excellent organization and time management skills
Must be available to work weekends and flexible weekday hours as needed
Ability to walk the property, show units (including upper floors), and lift up to 25 lbs
High school diploma or equivalent; college coursework in business or real estate is a plus
Compensation & Benefits:
Base Salary:$20/hr + Commissions
Quarterly Bonus Pool + Year-End Performance Bonus
Health & Dental Insurance
Generous Paid Time Off (PTO) & Paid Holidays
Career growth opportunities within a fast-growing property management company
Supportive, collaborative team culture focused on excellence and resident satisfaction