Leasing Consultant

The Leasing Consultant will assist Community Managers with leasing and occupancy at all properties as well as assist with marketing efforts.

ESSENTIAL JOB FUNCTIONS:

Assist Community Manager with the following:

• Entering and closing work orders
• First point of contact for all prospects and residents
• Check vacant units to ensure readiness for tours
• Upkeep in the model unit as well as the pathway to the model unit

Resident Management:

• Constantly try to achieve 95% or higher collected occupancy rate.
• Strive to renew 100% of all Resident leases at or close to market and 30 days prior to expiration. Use the budgeted rent schedule or approved prices from Management Company.
• Perform duty of showing, accepting application and completing the lease process for current and future available units.
• Ensure all applications are completed accurately and processed according to the guidelines in the section Applications/Leases/Move-ins.
• Submit all lease and applications to Property Manager immediately upon completion with appropriate deposit dollars.
• Ensure all leases are signed and money paid prior to issuance of property keys and access codes.
• Complete resident move-in and move-out checklists with residents.
• Deliver completed lease to Management Company within 24 hours of resident move-in.
• Complete the vacate settlement statement and return it and all lease copies to the office within one week.
• Complete weekly activity summary and time log and submit as required each week to the Management Company office.
• Maintain confidentiality on all matters pertaining to the property, ownership and residents.
• Conduct all business in accordance with the company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to multi-family housing.
• Ensure clean move-ins, complete unit inspections and place move-in gifts as appropriate.

Marketing responsibilities:

• Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, value-added services and community needs.
• Complete property surveys of neighboring properties focusing on amenities, rents, concessions, and property curb appeal.
• Conduct Open Houses and participate in other special events as requested by Corporate Managers.
• Distribute all resident communication when asked (newsletters, notices, etc).
• Design and recommend to Management Company resident retention and incentive programs. Implement these programs after approval.
• Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company.
• Assist with coordinating resident appreciation events.