LEASING SPECIALIST - Floater

As a Leasing Specialist, you will play a crucial role at GHP. You will be the “face” of the company and responsible for making an extraordinary long-lasting first impression. It is you who will be the first contact for our prospective residents, and it is you who will be the driving force in helping them find the best place to call home.

Reports to: Area Leasing Manager

HOW YOU WILL CONTRIBUTE:

Customer Service:

• Provide a memorable leasing experience for prospect residents through completing creative and personalized tours
• Create a sense of community and an outstanding living experience for new residents
• Assists with all prospect inquiries including application process, tour coordination, lease administration, approval process, and move-in process to ensure the new resident has the best move in experience attainable.
• Demonstrates service excellence through the demonstration of company values, our employee promise, policies and initiatives.

Sales and Marketing:

• Maintains a working knowledge of all community features and benefits and ensures these are showcased during the sales process with all prospects
• Creates excitement through creative campaigns, continuous outreach, and social media
• Demonstrates a sense of urgency when making appointments for future residents to visit the community
• Continuously reach out to potential residents with tailored updates - from the ideal floor-plan they’ve had in mind to the best restaurant in the neighborhood
• Adheres to sales and occupancy goals, and service standards by consistently delivering a strong closing ratio
• Develops and maintains an on-going resident retention program through Reputation Management and Marketing Activities
• Ability to handle marketing tasks, leads and clients for multiple properties simultaneously