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Leave Payroll Analyst

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About us

Sparrow is the first high-tech, high-touch employee leave management solution. Our mission is to make it simple for companies to provide their employees with all kinds of leave (i.e. family, medical, etc.).

Currently, the leave management process is painful and inefficient for everyone. Company leaders struggle to keep up with regulations and processes that change frequently, and the employees going on leave are overwhelmed by bureaucracy at an exceptionally important juncture in their career. Sparrow transforms this ordinarily tedious, error-prone, complex to remain compliant, and time-consuming process into a 30-minute end-to-end experience saving teams time (20 - 40 hours per leave) and money (up to $30K per leave).

Sparrow is headquartered in San Francisco but all employees work remotely across the country. Sparrow is a diverse, highly talented, and supportive team. Together, we are hardworking, collaborative, smart, and humble—after all, we’re solving real problems.

About the role

As a Leave Payroll Analyst on Sparrow's Customer Experience team you will be responsible for preparing employee leave and payroll calculations for our customers, and will have a hand in helping us build a better product.

Here’s what you’ll do

  • Provide internal support for our leave specialists with leave and payroll calculations:

    • Work with the leave specialists by preparing customized and personalized payroll plans and payroll reconciliations for our customers’ payroll teams.

    • Act responsively, accurately, and with attention to customers’ payroll deadlines.

    • Ensure correct personalized payroll plans are calculated on the Sparrow dashboard.

    • Interface and collaborate comfortably with a variety of key parties including: leave specialists, sales and marketing, and engineering teams through various channels (instant message, email, video chat).

  • Effectively collaborate with our customers’ payroll teams to ensure they love Sparrow:

    • Work with onboarding specialists to understand our customers’ payroll needs.

    • Assist with the setup of customized personalized payroll plans, payroll schedules, and payroll workflows.

    • Share best practices for leave payroll when needed.

  • In collaboration with the Sparrow team, build a better product:

    • Collect and share product feedback.

    • Identify improvements in payroll calculations software and services.

    • Provide input on payroll system integrations.

    • Implement process improvements to resolve inefficiencies and address customer pain points.

About you

  • 2+ years of experience in either data-focused operations, payroll, accounting, or bookkeeping.

  • Excellent spreadsheet skills. Adept at using Excel functions, formulas, and cell formatting.

  • Superior organization skills and detail-oriented. You're able to manage a multitude of tasks with accuracy and attention to deadlines.

  • Outstanding verbal and written communication skills. Clear, empathetic communicator able to distill complex information to ensure understanding. Is able to work with different communication styles.

  • Trustworthy. You act with discretion and can be trusted to handle confidential information appropriately.

  • Learner's mindset. Highly self-directed, adaptable, and open to feedback and implementation in a fast paced, always changing environment.

  • Someone looking for something new. This is not a traditional payroll role so you will not be doing full-cycle payroll. Instead you will create payroll plans for our customers .

  • Able to become a subject matter expert. Your coworkers and Sparrow customers will look to you as a go-to resource for all things payroll.

Compensation

  • This is a full time, non-exempt hourly position. Compensation ranges from $23.53 to $29.09 per hour and is based on your legal state of residence.

Why Sparrow?

Our work at Sparrow is impactful. We help People teams with one of the hardest parts of their job, and we support employees at a time when they need it most. We’re driven by our mission, much like a nonprofit, but with the resources and scale of a fast-growing venture-backed company.

Sparrow is proud to be an equal opportunity employer. While we are united by our excitement for the mission and product, the diversity of our experiences is one of our strengths. The Sparrow team is made up of people with all types of backgrounds, and we have teammates in 40 states and counting. To learn more about the Sparrow team and its benefits, check out our careers page.

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What this application asks

ashby

Name, Email, Resume, If you were to join us at Sparrow, from what city and state would you physically plan to be working from?

  • Phone Number
  • Cover Letter upload · optional
  • Are you legally authorized to work in the United States? yes / no
  • Will you now or in the future require employer sponsorship to work in the United States? yes / no
  • Although we are a fully remote team, Sparrow can only hire employees who will be physically working from within the United States.  Will you be physically working from within the United States if hired? yes / no
  • LinkedIn Profile (If applicable) optional
  • Why are you interested in joining Sparrow? Why this role in particular? written answer
  • Describe your experience using Excel. Which formulas/ functions have you used and for what purpose? written answer
  • If you were to join us at Sparrow, are you be willing to work during PST or MST working hours (9:00am-5:00pm)? yes / no
  • Due to the cyclicality of payroll and overlapping deadlines of various pay schedules, we have peaks and valleys in our workload. Overtime may be required during peak times at a minimum of 15 hrs per month. Are you willing to work overtime as needed? yes / no
  • You likely have calculated the number of working hours in a year. Show us how you would, and if there's anything additional someone might consider when doing so. written answer
  • How would you calculate the number of working hours in a week? What would you consider? written answer
  • At Sparrow, we place a high value on fairness and equity in compensation. Research shows that some demographic groups are more likely to negotiate than others, which can unintentionally create inequities. To avoid this, we do not negotiate compensation for this role. Instead, we carefully benchmark each role based on its responsibilities and required experience. Everyone who joins Sparrow in the same role starts with the same compensation (adjusted for location), as outlined in the job description. We also invest heavily in training and long-term success for our team members. Once you’ve demonstrated mastery of the role’s key skills, there are significant opportunities for growth and advancement. With this context in mind, are you comfortable with the cash compensation for this role? yes / no
  • Is there anything that you would like to share that you feel your resume doesn't cover (optional)? written answer · optional

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