Legal Applications and Systems Analyst

Turks is a national commercial law firm and a recognised leader in specialist areas of law. What sets us apart is how we work. We combine high quality legal expertise with a collaborative and people focused culture that embraces continuous learning, innovative thinking and professional growth.

We're committed to delivering exceptional service to a diverse range of clients, while providing direct access to industry leading partners who are invested in your growth and development. Here, your work is recognised, your ideas are valued and your impact can be felt across the business.

As we continue to grow, we're investing in our people, technology and capabilities to ensure Turks remains a great place to build a career, grow professionally and achieve your goals.

We are seeking an Applications and Business Systems Analyst to join our Systems and Training team in Sydney. This is an exciting opportunity in which you will shape and enhance business processes, drive the adoption of technology, automation and business improvement initiatives, and contribute to firm-wide improvements. You’ll be part of a collaborative, forward-thinking team where your expertise is valued and your contribution has a lasting impact on the way we operate and deliver for our clients.

• Support the planning, implementation and continuous improvement of firm wide technology initiatives
• Configure, maintain and support key business systems and automation tools, including low code/no code platforms used to build and connect workflows and document production
• Troubleshoot system and process issues across multiple applications and platforms
• Deliver training and system support to staff and clients, explaining technical concepts in a way that is clear and accessible to non-technical users
• Maintain and develop document automation, precedents and workflow solutions using a range of technologies
• Design and improve user experience across business systems, workflows and forms so that solutions are intuitive and easy to adopt
• Liaise with technology vendors, consultants and internal stakeholders to support successful project delivery
• Provide a high level of service to internal stakeholders and promote continuous improvement across systems and processes
• Lead and coordinate assigned technology projects, including system upgrades, enhancements and business improvement initiatives

Key projects include:

• Project management of Aderant Expert (AE) Version Upgrades
• Matter Management System coding, enhancement, ongoing development and troubleshooting
• Driving adoption of business systems, including training, implementation, ongoing support and
  maintenance
• Supporting and driving adoption of AI and automation initiatives across the firm.

To be successful in this role, you will have:

• Experience in a Business Systems Analyst, Applications Analyst, Business Analyst or Training position
• Strong project coordination or project management experience
• Sound business acumen paired with genuine technical ability. You understand how the business operates and can translate that into practical, well built systems
• A flexible, curious approach to learning new systems and technologies quickly
• Excellent analytical, troubleshooting and problem solving skills
• Practical experience building workflows and automations using low code/no code tools (for
  example Power Automate, Power Apps, or similar platforms), and an understanding of how to
  connect systems and processes together
• A strong sense of user experience (UX) design principles and how to apply them to internal
  tools, forms and workflows
• Strong communication and stakeholder management capabilities, including the ability to
  explain technical concepts clearly to non technical audiences
• Advanced Microsoft Office skills
• The ability to work independently while contributing effectively within a team environment
• Excellent organisational skills with the ability to manage competing priorities
• High attention to detail and a commitment to quality outcomes

Desirable:

• Experience in a legal or professional services environment
• Experience with Aderant Expert, Caseflow Acumen, iManage, HotDocs, DocAssist or similar platforms
• Exposure to AI, automation, digital transformation initiatives and project management

• Competitive salary and benefits package
• Flexible, hybrid and part time working arrangements, including job share opportunities
• Comprehensive learning and development program, internal and external workshops, and mentoring
• Transparent career progression framework and promotional pathways program
• Client secondment opportunities
• 12 weeks' paid gender neutral parental leave for eligible employees, plus return-to-work support
• Employee Assistance Program (EAP)
• Access to a private wellbeing room
• Gym membership discounts
• One paid volunteer day per year
• Referral bonus program and employee recognition initiatives
• Diversity & Inclusion Committee and social initiatives
• Regular social, sporting and community events
• End-of-week complimentary refreshments and snacks delivered to your workspace to celebrate team achievements
• A modern, technology enabled workplace supported by paper light processes, collaborative teams and a strong values driven culture designed to help you perform at your best

Focused in our approach. Experienced in our fields. Trusted by our clients and people.

If you require any adjustments throughout the recruitment process, please let us know. We are committed to providing an inclusive and accessible recruitment experience for all candidates.