Legal Intake Coordinator

Professional Skills:
- Bilingual proficiency in English and Spanish (required).
- Excellent written and verbal communication skills.
- Strong active listening skills.
- Exceptional attention to detail.
- Ability to gather and document accurate information.
- Excellent customer service and interpersonal skills.
- A compassionate, patient, and professional approach to client interactions.

Operational Competencies:
- Highly organized, dependable, and responsible.
- Strong time management and multitasking abilities.
- Ability to work independently, prioritize tasks, meet deadlines, and follow through on responsibilities with minimal supervision.
- Strong problem-solving skills.
- A proactive attitude.
- The ability to handle challenges efficiently.

Technical Proficiency:
- Proficiency with CRM systems, legal case management software, and general office applications.
- Basic understanding of legal terminology, procedures, and client confidentiality requirements.

Experience:
- Previous experience in a personal injury law firm, legal intake, or medical records coordination is preferred.

Location: Remote - Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, Venezuela

Skills required for this job:

• Customer relationship management (CRM)
• Customer service
• Legal case management
• Legal intake
• Legal terminology
• Medical records management
• Personal injury law
• office software