Legal Intake Specialist
Description
Urgently hiring position
What You’ll Do
- Inbox & Triage: Manage a fast-paced, high-volume email inbox (filtering priorities, flagging urgent requests, and ensuring prompt replies).
- Scheduling: Coordinate client calls, attorney calendars, and closing appointments with zero double-bookings.
- Client Support: Answer phone and VOIP calls warmly, take clear messages, and keep clients updated.
- Transaction Tracking: Track deadlines, follow checklists from contract through closing, and keep digital client files tidy and up to date.
- Document Prep: Fill out standard templates (retainer agreements, closing forms) and send them out for signature via DocuSign.
- Light Social Media: Keep firm profiles (Facebook, Instagram) current with occasional basic updates.
What We’re Looking For
- Proven experience in an administrative, legal, or high-volume customer support role.
- Strong written and verbal communication skills.
- High attention to detail and comfort juggling multiple deadlines under pressure.
- Independence—you take initiative and follow through without needing constant supervision.
Non negotiables:
1. At least 1 year exp. working in a professional office environment, with law office experience being highly preferred.
2. Strong business communication skills, including excellent English grammar, sentence construction, and professional written communication.
3. Tech req:
- Windows OS with Updated Specs
- Dual Monitor (non nego)
- Good headset
4. Good and quiet work space
Location: Remote - Philippines
Skills required for this job:
- Administrative assistance
- Communicative competence
- Customer support
- Law
- Legal intake