Legal Operations Specialist

• We’re hiring a Legal Operations Specialist to provide legal administrative support and manage client operations
• This is a hybrid role that combines paralegal-level legal support with responsibility for overseeing client billing matters, managing engagement documentation, and ensuring compliance with client-specific requirements, among other operational responsibilities
• You’ll work closely with partners, counsel, associates and the operations team to organize, track, and manage client relationships and individual matters
• This is a foundational role where you’ll help establish the systems and processes that ensure smooth legal operations for our growing client base
• Draft, proofread, and manage legal documents and correspondence
• Assist with preparation and review of corporate documents, filings, and minute books
• Support matter intake and maintain organized client files
• Conduct light legal research where needed
• Track compliance deadlines and ensure corporate records remain up to date
• Billing & Client Operations
• Liaise with attorneys and clients to resolve billing questions or discrepancies
• Partner with external service providers to implement and maintain billing tools
• Monitor WIP, aged accounts, fee arrangements, and ensure adherence to client billing guidelines
• Support the preparation and tracking of engagement letters, client intake forms, and compliance certifications
• Ensure client records meet regulatory and operational requirements
• Maintain databases and systems to improve matter management, reporting, and workflow efficiency
• Support conflict checks, including operating our conflicts system and reviewing conflict reports
• Contribute to special projects, including corporate transactions, operational initiatives, or client-specific projects as needed
• Coordinate with internal stakeholders and external counsel to support business and legal priorities
• Help define and standardize administrative and billing processes
• Contribute to operational projects that improve transparency and reduce administrative overhead for attorneys
• Identify opportunities to streamline workflows and enhance the client experience

Benefits

• Competitive salary and equity
• 401(k) plan with a highly competitive employer matching contribution
• Top-tier health, dental, hospital, accident and vision insurance
• Free lunch provided when working from the office
• Paid parental leave
• Relocation reimbursement to move to NYC
• State bar fee reimbursement

• 3–5+ years of experience as a paralegal, legal assistant, or billing coordinator in a law firm
• Excellent organizational skills with a proven ability to manage multiple matters simultaneously
• Proactive and solutions-oriented mindset, with the ability to thrive in a fast-paced environment
• Strong knowledge of legal administrative workflows, client billing practices, conflicts review, and timekeeping processes
• Experience with legal billing software, e-billing platforms, and matter management systems
• Familiarity with corporate governance tasks (corporate filings, board materials, and maintaining minute books)
• Clear, professional communication skills: able to interface effectively with attorneys, clients, and vendors
• Detail-oriented, with strong follow-through and commitment to accuracy