Leisure Club Supervisor
Summary
Oversee daily leisure facilities, supervise staff, and ensure guest satisfaction in a hotel leisure club.
Overview
The Leisure Supervisor plays a pivotal role in overseeing and enhancing the leisure services offered within our establishment. This position is responsible for creating a welcoming environment that promotes guest satisfaction and engagement. The Leisure Supervisor will assist a team dedicated to providing exceptional hospitality experiences, ensuring that all guests enjoy their time with us to the fullest.
Duties
- Develop and implement leisure strategies that cater to the interests of our guests.
- Oversee the daily operations of leisure facilities, ensuring they are well-maintained and fully operational day to day.
- Supervise and train staff in guest services and standards.
- Maintain inventory of leisure equipment and supplies.
- Assist the Leisure club manager with all tasks relating to club memberships.
- Assist with the safe and effective management of pools on site.
Skills
- Proven skills with the ability to lead a diverse team effectively.
- Strong background in hospitality, demonstrating an understanding of guest services and expectations.
- Excellent communication skills, both verbal and written, to engage with guests and staff alike.
- Ability to problem-solve quickly and efficiently in a fast-paced environment.
- A passion for leisure activities and a commitment to enhancing guest experiences through innovative programming.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Free parking
- Gym membership
- On-site gym
- On-site parking
Work Location: In person
Level 3 Pool plant operation certificate (Desirable)
Level 2 Gym Instructor certificate (Desirable)