Lending Asset Manager

Who We Are

We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.

At Black Hills Federal Credit Union (BHFCU), we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.

General Purpose: The Lending Asset Manager is responsible for managing and resolving non-performing and higher-risk credit relationships within the credit union's lending portfolio. This role oversees loan workout, modification, and hardship programs across consumer, mortgage, business, agricultural, and commercial portfolios while ensuring compliance with applicable regulations and internal policies. The position collaborates closely with executive leadership and key business partners to assess, monitor, and mitigate credit risk, oversee portfolio performance, and support sound lending practices. The Lending Asset Manager helps maintain the financial health and stability of the organization by balancing risk management objectives with member-focused financial solutions.

Essential Duties/Responsibilities:

• Identify, assess, and develop strategies to manage and mitigate various risks, including credit, market, operational, and compliance risks. Calculate and monitor loan loss reserves and oversee the entire non-performing loan portfolio for risk based decisioning on economic and market conditions, ensuring alignment with the organization’s strategic goals.
• Continuously monitor risk exposures, report to senior management and ensure regulatory compliance to maintain the financial health and stability of the organization.
• Lead the decision-making process for loan restructures, modifications, and hardship requests across consumer, mortgage, and business portfolios, including high-risk and distressed loans.
• Manage workout and modification requests, ensuring compliance with policies and maintaining a member-centric approach.
• Oversee and manage the performance and risk of the CU non-performing loan portfolio, ensuring the alignment of credit risk strategies with overall business objectives.
• Conduct detailed post-mortem analyses of charge-off balances to make recommendations for credit underwriting guidelines across consumer, mortgage, and business portfolios.
• Present regular reports on loan performance, delinquency trends, loan loss reserves, and charge-off balances to the appropriate internal stakeholders, as identified by the VP Business Lending.

Other Duties/Responsibilities:

• Work closely with internal legal counsel (or others at the direction of internal legal counsel) to ensure that all loan workouts, modifications, and complex business transactions comply with legal and regulatory standards as well as legal strategies.
• Collaborate with internal departments to streamline processes related to distressed loans, loan modifications, and business credit requests.
• Actively participate in Asset-Liability Committee (ALCO) meetings and sub-committees, providing insights on credit risk management and balance sheet optimization.
• Work closely with assigned client relationships , conducting annual reviews, monitoring credit performance, and identifying opportunities to address additional financing and deposit needs.
• Other duties as assigned by the VP Business Lending, CLO, or CLCO.

Job Knowledge:

• In-depth understanding of credit risk principles, practices, and methodologies.
• Strong developed knowledge of credit and financial analysis techniques.
• Knowledge of regulatory requirements and compliance standards related to credit risk.
• Proficiency in financial statement analysis, credit analysis, and risk assessment.
• Understanding of loan structuring, pricing, and profitability evaluation.
• Awareness of current trends and developments in the financial services industry, particularly in credit risk management.
• Knowledge of specialized industries such as healthcare, construction, and hospitality.
• Familiarity with federal and state regulations affecting credit risk and lending practices.
• Knowledge of repossessions, bankruptcy procedures, bankruptcy actions, and credit counseling accounts. Be able to counsel members and determine workable payment arrangements.
• Knowledge of the legal, insurance, regulatory, economic, competitive, and technology environments that may affect the accounts in collections.
• Experience with regulatory audits and examinations.

Job Qualifications (Skills):

BHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.

• Vision: A sighted person to handle cash transactions and verify financial transactions. Ability to complete necessary paperwork.
• Speech/Hearing: Ability to communicate verbally and in writing with directors, staff, members and appropriate outside parties.
• Manual Dexterity: Ability to perform necessary computer-related input.
• Physical Mobility: Limited Mobility Required. Requires the ability to work flexible hours.

Job Qualifications (Ability):

• Ability to identify, assess, and develop strategies to manage and mitigate various risks, including credit, market, operational, and compliance risks.
• Ability to ensure all credit risk activities comply with relevant laws and regulations.
• Ability to manage relationships with regulatory bodies and handling audits.
• Ability to oversee the performance and risk of a large loan portfolio.
• Ability to implement strategies to optimize portfolio performance and minimize risk.
• Ability to leverage technology and data analytics to enhance credit risk management practices.
• Openness to adopting new tools and methodologies to improve efficiency and effectiveness.
• Ability to build and maintain strong relationships with internal and external stakeholders.
• Skills in negotiating and resolving conflicts with third-party vendors and partners.
• Ability to coordinate and implement legal strategies relative to foreclosures, deeds-in-lieu, and other repossession activities in various jurisdictions.

Job Qualifications (Education/Experience):

Job requires a four-year college level of language, math, and reasoning skills. A bachelor’s degree in finance, accounting, or related field is strongly preferred. Eight to ten years of experience in credit risk management, commercial lending, or related field required.

This position requires flexibility and high professional standards of personal appearance, conduct, judgment, and the highest level of confidentiality.

Working Conditions:

Material and Equipment Involved

• Presentation Aids
• Signature Pads
• WebEx
• Scanners
• PowerPoint
• Excel
• Word
• Various Software Applications

Work Environment/Physical Activities

Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required.

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must by capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.

Mental and/or Emotional Requirements

Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.

Notice: This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment. Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods. This position is also subject to all the personnel policies of Black Hills Federal Credit Union. Changes may be made to this job description at any time by the President. Black Hills Federal Credit Union is an equal opportunity employer.

Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.