Level 1 IT Help Desk / Triage Technicians

Help Desk Support Technician (Tier 1) Position Overview We are seeking a motivated IT Support Technician to join a fast-paced support environment providing Tier 1 technical assistance to end users. This role is ideal for someone with a strong customer service mindset who enjoys troubleshooting technical issues and helping users resolve hardware, software, and account-related problems. The successful candidate will be responsible for responding to support requests, documenting incidents, resolvi…