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Level 1 Service Desk Analyst

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Summary

Level 1 service desk engineer at a managed services provider in South Melbourne (hybrid, 3 days in office), providing first-line IT support to clients across healthcare, research, education and construction. Day to day involves troubleshooting Microsoft/Intune environments, managing tickets, monitoring cybersecurity alerts, and occasional onsite and on-call work using ConnectWise, IT Glue and Kase

Service Desk Engineer (Level 1) South Melbourne | Hybrid (3 Days Office) | $67k - $72k incl of super with some flexibility Looking to kick-start or grow your IT support career with a friendly and supportive Managed Services Provider? An opportunity has become available for a Level 1 Service Desk Engineer to join a growing team of 5 to 8 engineers supporting a diverse client base across healthcare, research, education, and construction. This is an excellent role for someone with around 1 to 2 ye…

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