Level 2-5 Licensing Specialist
Mission Statement
The Children’s Network of Hillsborough County is committed to working with the community to protect children and preserve families.
General Purpose of Job
- Participate in the implementation of licensing and placement functions of the contracted providers.
- Participate in the development and implementation of policies and procedures for foster care and placements.
- Identify System of Care needs and provide technical assistance to the subcontracted agencies as needed.
- Perform programmatic monitoring and review of all licensing packets, exit interviews, Case Manager Review of Foster Parents, Foster Parents Review of Case Managers, and waivers for over capacity homes.
- Oversee recruitment and retention activities for foster care system.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities
1. Oversee recruitment and retention activities for foster care
- Monitor subcontracted providers for compliance with annual goals of initial homes licensed
- Monitor subcontracted providers for compliance with retention of no less than 85% of existing foster homes annually
- Monitor subcontracted providers for compliance with annual recruitment and retention plan
2. Technical Assistance
- Identify technical assistance needs and provide guidance and training as needed for subcontracted providers
- Provide technical assistance on federal and state laws, rules, and programmatic and procedural issues as related to licensing and placements
3. Complaint/Abuse Tracking and Reporting
- Review all complaints and abuse reports pertaining to foster care reports
- Review 100% of complaint and abuse reports within 24 hours of receipt
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- Follow up on complaint and abuse reports
- Review 100% of follow up reports within 24 hours of receipt.
- Coordinate and conduct monthly staffings as required to include subcontracted agencies, DCF representative and foster parents. Develop and track corrective action plans when it is determined one is required.
4. Exit Interviews Tracking
- Responsible for generating monthly reports of exit interviews that are due from each subcontracted provider.
- Monitor timely completion of exit interviews.
- Review completed exit interviews and provide follow-up as deemed necessary.
- Case Manager Review of Foster Parents/Foster Parents Review of Case Manager
- Responsible for generating monthly reports of case manager and foster parent reviews that are due from each subcontracted provider.
- Monitor timely completion of case manager and foster parent’s reviews.
- Review completed case manager and foster parent reviews and provide follow-up as deemed necessary.
6. Initial Licensing files, Relicensing Files, Relocation Files
- Responsible for completion of file review of all incoming licensing files.
- Provide follow-up to sub-contracted providers to assure compliance and quality of all files to meet State and federal guidelines.
- Complete attestation for files to recommend or deny initial licensure and relicensure.
- Track all due dates for file submission and provide monthly list to subcontracted agencies.
- Track and provide follow-up to DCF as requested.
7. Overcapacity Waivers/Placements
- Review completed waivers and provide follow-up as deemed necessary.
- Attend bi-monthly placement staffings to monitor and provide technical guidance and assistance for all children in shift care and all at risk placements.
8. Training
- Identify and provide quarterly calendars to identify training resources for foster parent in-service training.
- Monitor and assist with coordination of quarterly Pre-service orientations and pre-service training.
- Oversee foster care training activities conducted by the subcontracted agencies.
9. Develop and implement System of Care procedures
- Develop new policies and procedures as needed
- Update existing policies and procedures to ensure their consistency and compliance with statutory and Administrative Code changes within ninety (90) days of their effective date.
- Maintain master file of policies and procedures
- Stay current with Federal and State Laws, rules and best practices
10. Performance Reporting
- Prepare and analyze monthly management and performance reports.
- Provide State and Federal reports as required or requested.
11. Other duties may be assigned as special projects may be requested
Working Hours
Children’s Network of Hillsborough’s standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is an in-office based position with fieldwork requirements, that averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.
Travel
Travel within and outside of Hillsborough County is required. The employee must be able to drive and have reliable transportation to perform the essential functions of the position.
Training
All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.
Supervisory Responsibilities
This job has supervisory responsibilities for the subcontracted agencies licensing and placement units.