Level 2 IT Technician - RideNow Allen

Job Description: Level 2 IT Technician Location: Allen, TX Reports To: Level 2 Manager Position Summary The Level 2 IT Technician serves as the primary escalation point for technical support requests that exceed the scope of the Level 1 Support team. While maintaining the high standard of professional technical assistance established by Tier 1, the Level 2 Technician manages more complex infrastructure issues, systems administration tasks, and technical projects. This role is critical in bridgi…