Liaison and Operations Control Officer

• Follow up on inquiries received from internal control functions, including Compliance and the Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF) Reporting Department, and prepare the required responses based on the available information.
• Prepare quarterly reports in accordance with the approved template and submit them to the relevant authority following established procedures.
• Review, sign, and record observations on account opening forms within the assigned authority limits, and follow up on any missing information.
• Process high-risk customer cases through the SIRON KYC system or any other approved system in accordance with applicable procedures.
• Follow up on and update FATCA forms that contain U.S. indicia on an annual basis or as otherwise required.
• Immediately notify the direct manager of any legal violations or breaches of procedures that may result in financial penalties or reputational risk.
• Escalate suspicious financial transactions identified through monitoring systems to the Investigations Unit in accordance with approved procedures.
• Prepare and maintain records of alerts, reports, and cases referred to the Investigations Team.
• Prepare quarterly reports for the Reporting Department in accordance with approved templates and requirements.
• Review and assess alerts generated by the transaction monitoring system and determine their validity and relevance to the scenarios configured within the system.
• Communicate with all branches to obtain customer due diligence (CDD) requirements for individuals and corporate customers related to system-generated alerts.
• Conduct field visits when requested by the Head of Reporting, Compliance Officer, or direct manager, in accordance with approved authorities.
• Propose ideas and recommendations to enhance the reporting system and improve suspicious transaction monitoring and detection mechanisms.
• Participate in delivering and supporting periodic training and awareness programs for branch employees to strengthen awareness of Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF) risks.
• Analyze branch data to identify potential gaps and weaknesses in AML/CTF controls and procedures.
• Document the outcomes of alert reviews, observations, and inquiries in an organized manner that facilitates future reference.
• Maintain strict confidentiality of customer information, alerts, reports, and all related documentation.

Bachelor’s degree in one of the following disciplines

• Law
• Public Administration
• Financial Management
• Accounting
• Finance and Banking Sciences
• Statistics

1–3 years of relevant experience required