Library Associate Substitute - Eldersburg
Pay Rate:
$19.66 - $29.49 per hour.
Not eligible for benefits.
The initial compensation for this position generally falls between $19.66 and $20.64, contingent upon relevant experience and qualifications.
Schedule:
Works on-call
Must be able to work day, evening, and weekend hours.
Apply By:
Applications must be received by 11:59 pm on Friday, August 28, 2026.
Job Summary
Provides support at the customer service desk, assisting customers with in-branch and online services. With additional training, they may also lead programs as needed. Substitutes may be assigned to multiple branch locations based on operational needs.
Roles, Responsibilities, and Essential Functions
- Provides exceptional customer service at the public service desk through reference, reader’s advisory, and circulation assistance in person and by phone.
- Stays current on industry trends, emerging technologies, and library best practices to maintain informed, high-quality service delivery.
- Assists in the maintenance of the branch collection.
- May prepare and present programs.
- Clearly communicates library policies and procedures to customers, ensuring a positive and supportive experience.
- Maintains professional growth and development through participation in library teams, committees, outreach, and training activities.
- Provides branch-specific support as needed.
- Performs other duties as instructed and assigned.