Licensed Case Manager (PRN/Pool)
Posted Updated
We’re not just behavioral health people—we’re crisis people.
Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.
Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.
Our values shape our decisions, define our culture, and foster continuous learning and growth.
We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.
We are on a mission to change the face of behavioral health. Help us save lives and make a difference.
Earn More with Shift Differentials
Maximize your earnings with additional hourly pay:
- +$2/hr -> Monday-Thursday Nights
- +$3/hr -> Friday-Sunday Nights
- +$2/hr -> Saturday-Sunday Days
What You'll Do:
The Licensed Mental Health Professional (CM III) is responsible for managing the care of individuals who are in crisis and stabilizing from crisis situations. This role involves facilitating admission intakes, treatment planning, discharge planning, obtaining collateral information, assisting with applicable legal processes, and initiating personalized care plans. The Licensed Mental Health Professional works closely with an interdisciplinary treatment team to coordinate care and discharge planning for individuals, their families, clinics, local providers, and other referral sources.
- Facilitate admission intakes, educating and informing individuals about consents for treatment and authorizations for use and disclosures.
- Conduct a thorough, accurate, and clinically sound Psychosocial Assessment with the individual within 72 hours of admission to Walk-In or observation, and within 24 hours for individuals admitted to the CSU. Maintain the clinic record, including documentation of activities performed as part of the service delivery process, and obtain signatures from individuals regarding treatment, as necessary.
- Collaborate with the interdisciplinary treatment team to develop and implement individualized, person-centered Treatment Plans suitable for brief intervention.
- Complete and review signed Treatment Plans on CSU with each individual and any involved parties to ensure understanding and agreement.
- Gather collateral information from individuals and involved parties to conduct a thorough assessment of needs for treatment and discharge planning.
- Actively coordinate care and provide referrals to ensure services are aligned with both facility staff and external providers.
- Identify and address gaps in service needs, making appropriate recommendations to meet individuals' needs upon discharge
- Collaborate with the interdisciplinary treatment team to engage with, monitor, and communicate with individuals, ensuring safety and meeting their needs during the discharge process.
- Maintain accurate clinic records, discharge planning, and treatment planning.
- Maintain a working knowledge of the Pennsylvania State behavioral health system and 302 involuntary legal processes.
- Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency.
- Demonstrate competency through post-testing, skill observation, and performance assessments as conducted by direct supervisors.
- Performs all other duties as assigned.
What You'll Bring:
- Master’s degree in Social Work, Counseling, Marriage and Family Therapy or a related behavioral health field, and current Pennsylvania licensure in good standing as one of the following:
- Licensed Social Worker (LSW)
- Licensed Associate Counselor (LAC)
- 1-2 years of experience in a mental health setting
- BLS (Basic Life Support) must be obtained within seven days of hire
- The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
- Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role
- Must pass the following background checks
- Child Abuse Clearance
- FBI Criminal Background Check
- Pennsylvania State Police Criminal Record Check
- Medical Screenings (Physical, TB, and Drug Test)
It would be great if you had:
- American Society of Addiction Medicine (ASAM) certification
- Current Pennsylvania licensure in good standing as one of the following:
- Licensed Professional Counselor (LPC)
- Licensed Clinical Social Worker (LCSW)
- Licensed Marriage and Family Therapist (LMFT)
- Experience in acute mental health crisis settings
What We Offer:
Full-time only:
- Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
- CHS pays for Basic Life, AD&D, Short and Long-Term Disability
- Voluntary Life insurance option for employees and their families
- Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
- Flexible Spending Accounts (health care and dependent care)
- 401k company match after 6 months (50% of deferrals up to 6% of compensation)
- Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
- Company‑paid parental leave available to eligible employees
All employees (Pool, Part-time and Full-time):
- Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
- After 90 days, you are auto enrolled in the 401k Plan
#INDPA
EEO Statement
Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.
Recruitment Fraud Warning
Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers.
Please note:
- Official communications come only from an email address ending in @connectionshs.com.
- We will never extend an offer without completing our formal interview process.
- We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process.
If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact myRecruiter@connectionshs.com to verify its authenticity before responding.
As published by greenhouse · 39 questions · 3 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (13)
- Preferred First Name optional
- Legal First Name
- Legal Last Name
- Address 1
- Address 2 optional
- City
- Zip Code
- Do you have experience providing peer guidance, shift-based lead support, or workflow coordination for clinical or case management staff? If yes, please briefly describe.
- LinkedIn Profile optional
- How did you hear about us?
- Were you referred by a Connections Health Solutions employee? If yes, please add the employees full name, location, and position.
- Why do you believe you are the best candidate for this position? optional
- Have you ever been terminated from a position? If yes, please briefly explain the circumstances.
Pick from a list (21)
- State
- Are you legally authorized to work in the U.S.?
- Do you now, or will you in the future, require immigration sponsorship for work authorization (e.g., H-1B)? (if hired, verification will be required consistent with federal law.)
- Many positions with Connections Health Solutions require that you be at least 18. Are you at least 18 years old?
- Have you previously worked for Connections Health Solutions?
- Are you a current Connections Health Solutions employee?
- Do you have any relatives employed by this organization?
- How many years of experience do you have working in a behavioral health or clinical setting?
- The minimum requirement for this position is a Masters degree. Please choose your highest education level achieved:
- Do you hold active Pennsylvania licensure in good standing as a Licensed Social Worker (LSW) or Licensed Associate Counselor (LAC)
- Please indicate years of clinical and crisis experience.
- Are you familiar with federal and Pennsylvania state behavioral health regulations, including the 302 involuntary commitment process?
- Do you have experience working in a high-volume walk-in, crisis stabilization, or observation unit environment?
- Are you comfortable working in a Crisis/Stabilization environment that utilizes seclusion and restraint techniques?
- Do you have experience in managing care for individuals with substance use disorders?
- If hired for a Pool/PRN position, you will be required to attend our full week (Monday - Friday) New Employee Orientation. Will you be able to comply to this requirement? This could mean that you will need to take time off from your other full-time job to attend.
- If you are offered a position and accept the job, you will need to begin your pre-employment next steps (Medical Examination and Background Screening) within 48 hours of your acceptance. Are you able to comply with this requirement?
- You must be able to pass the following background checks. We look at misdemeanors and felonies. Are you comfortable with us proceeding to the next step if offered a position? (Child Abuse Clearance, FBI Criminal Background Check, State Police Criminal Record Check, and Fingerprint clearance)
- Are you currently involved in any proceeding that could affect your license or certification? optional
- I would like to receive updates from a recruiter about this job via SMS. Please answer with Yes or No.
- Connections Health Solutions (CHS) will use your personal information to manage the hiring process, including evaluating your application and conducting interviews. Your data may be shared with our applicant tracking system provider (Greenhouse Software, Inc.) and, if applicable, transferred to the United States. Your information will be handled in accordance with applicable privacy laws, and you have rights regarding access, correction, and deletion of your data.
Written answers (3)
- List any work related certifications or licenses you currently possess. Include the type of license, the license number, and the state issued. optional
- PROFESSIONAL REFERENCES List two references. One professional and one personal (other than those listed as current/former supervisor) that we may contact. optional
- What excites you about working for Connections Health Solutions?
Attachments (2)
- Please attach copies of proof of education to your profile. optional
- Please attach copies of any certifications you hold to your profile. optional