Licensed Customer Service Representative

Job Description

**Candidate must have an active Louisiana Property & Casualty Insurance license to be considered**

Now accepting applications for a full-time customer service representative in an established local insurance agency.

Purpose of Position:

To provide extraordinary service to internal and external customers, provide sales producers with possible sales opportunities and assist in sales and office organization. Our goal is to sincerely sell to customers’ needs while pursuing Allstate’s marketing focus.

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Mon-Fri Schedule
• Retirement Plan

Responsibilities

Answer phone with a smile each time

Generate new business quotes via cold-calling and/or following up on sales leads

Update/endorse customer policies at their direction

Handle billing inquiries, process customer payments

Notify Agency Owner of dissatisfied customers

Report claims

Assist in training other employees

Review new business log weekly with Agency Owner

Write new business applications using checklist

Cross-sell existing customers

Follow up on pending endorsements and applications daily

Handle additional duties as assigned or needed

Maintain a positive and self-motivated attitude

Requirements

Louisiana Property & Casualty insurance license