LICENSED PRACTICAL NURSE

REPORTS TO: Provider/Director of Nursing

DEPARTMENT: Diabetes Management & Education

REPORTS TO: Director of Nursing

HOURS: Monday through Thursday, hours will vary between a start time of 7:00 AM and a end time of 5:00 PM

SUMMARY: The Licensed Practical Nurse is responsible for performing and assisting the physician with patient care in an office setting. This role is responsible for managing patient telephone calls, scheduling, call backs, care coordination, refills, assisting with procedures, cleaning and stocking rooms.

DUTIES AND RESPONSIBILITIES:

• Greets and escorts patients to exam room.
• Rooms patients for provider exam utilizing established rooming standards.
• Obtains and documents patient information including vital signs, height, weight, medications, history, symptoms, etc.
• Gives medications, to include injections, as ordered by the provider.
• Instructs patients regarding preparation for tests and procedures.
• Cleans and stocks work areas, including instrument cleaning and sterilization.
• Manages patient telephone calls appropriately.
• Calls patients to relay information, obtains information, shares test results, and provides advice/direction from the provider.
• Manages requests for prescriptions and medication refills following provider guidelines.
• Schedules special procedures and appointments.
• Assesses and schedules appointments for patients needing same-day appointment.
• Refers complex patient questions/situations to an RN or provider.
• Advises patients utilizing accepted clinical information when provider input is not needed.
• Monitors laboratory, x-ray, ECG results and other pertinent medical data under provider guidance.
• Completes referrals using accepted standards.
• Handles incoming and outgoing mail, assuring the provider sees all necessary information.
• Speaks to callers, patients, physicians, other staff and anyone they interact with during their assigned hours in a polite, courteous, understandable manner that projects Primary Care Associates’ interest in providing high quality customer service.
• Completes assigned duties in a timely and accurate manner.
• Demonstrates a team spirit through cooperative, supportive professional work relationships.
• Assists with procedures completed by provider.
• Abstracts medical information on patient into EMR.
• Complies with company policies and procedures.
• Maintains a regular and reliable level of attendance.
• Maintains confidentiality of patient information.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.